Team Leader

7 months ago

East Renfrewshire, United Kingdom ClwydAlyn Housing Full time

**JOB DESCRIPTION**

**Job Title**:Supported Living Team Leader

**Department**:Resident Services (Supported Living)

**Responsible to**:Senior Project Officer and Supported Living Manager***

**Responsible for**:Creating an environment where our residents can flourish.

Providing support to people in their home and within their
community to improve their quality of life

**Grade**:4

**Qualifications**:A recognised qualification in Housing, family welfare,

social care or supported housing or NVQ2 in a relevant
discipline/and or relevant experience

**Location **Various locations. The post holder will be based at one

location but may be asked to work at any of CA’s other

requirements.

**Date of Evaluation**:January 2019

**Disclosure & Barring Service Check requirement**:
This role has been assessed as requiring an **Enhanced Level Disclosure and**
**Barring Service (DBS) with Barred List check** due to the work being undertaken
being performed directly with vulnerable groups or children which is deemed regulated
activity.

As a Team Leader you will play an active role in creating an environment where our
residents can flourish. You will be someone who values inclusivity and is passionate
about giving people support in their home and within their community to improve their
quality of life.

Our mission at ClwydAlyn is “Together to Beat Poverty” and your role is key in
helping us to eradicate the causes of poverty across North Wales by enhancing the
lives and promoting the wellbeing of our residents.

Relationship building and team work is key to the success of this role. You will provide
advice and support to our residents, empowering and encouraging them to make
positive choices which could lead to volunteering, apprenticeships, work placements,

education and ultimately moving onto living an independent life style and contributing
and feeling part of the community.

The role is both challenging and rewarding - making a real difference to people’s
lives means that you’ll need to me bold, passionate and confident in having open and
honest conversations.

At the heart of the Team Leader Role, you will:

- Lead Staff in facilitating opportunities including activities for residents which

will promote social inclusion, confidence, social skills, wellbeing and diversity.
- Lead on our values incorporating safeguarding and health and safety in

everything you do.
- Have a flexible and proactive approach to supporting our residents and

supporting the team
- Be responsible for the day-to-day direction and support of staff at the scheme

under guidance from the Senior Project Officer.
- Have some line management responsibilities.
- Lead by example, demonstrating our values, behaviours and Code of

Conduct.
- Be accountable for your own and team actions.
- Be open and encourage honest conversations, be willing to accept and act on

constructive feedback, keeping people informed, and always do what we’ve

said we’ll do.
- Having a resilient approach to dealing with challenging behaviours.
- Take pride in your working environment.
- Treat everyone as an individual.
- Be open to change and work with partner agencies so that we can achieve

more and find solutions to the challenges we face.
- Believe in bringing out the best in people, equipping them to make their own

decisions and meeting their full potential.
- Be able to record and capture the progress of a residents journey

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