Customer Coordinator
5 months ago
**About the Role**:
Our Service Coordinator & Sales Administrator is very much a customer facing role.
There are 3 core elements to this job.
- Answering customer queries that we receive through multiple channels.
- Planning and Coordinating Coffee Machine servicing and repairs using internal and external technical support
- Providing Sales Administration support to the sales team, by qualifying leads, generating quotes, and creating invoices.
This job is on site, and as such there is an expectation that you will be working in the roastery each day. Hybrid working is possible from time to time.
**Responsibilities**:
- Respond to all customer communications swiftly, to guarantee that our customers needs are met. Being structured and accountable is essential
- Monthly account phone calls in line with CRM Activities
- Helping to coordinate engineering activities
- Sales Administration / Quotes / Invoices / Contracts
**Skills**:
- Superb customer service manner.
- Excellent writing and editing skills with a strong command of grammar and punctuation
- Excellent Phone manner
- Strong attention to detail and ability to meet deadlines
- Excellent communication and collaboration skills
We offer competitive compensation, a collaborative work environment, opportunities for professional growth, and the chance to work on exciting projects.
About Rounton Coffee
Established in 2014, Rounton Coffee is a Yorkshire based coffee roastery supplying coffee, equipment and training across the UK.
Our founding principles are true to this day: create a sound business based on sustainability and responsibility, with a focus on quality and service.
We roast only the finest coffees from around the world, and we ensure that we pay a sustainable price well above fairtrade pricing. We work directly with smallholder growers across the world, and we are focused on a fairer trade arrangement.
Our aim is to deliver exceptional coffee experiences to our customers, from the first sip to the last. We have a fast-paced and fun-loving culture, with a team that is dedicated to excellence and innovation.
**Job Type**: Part-time
Pay: From £12.00 per hour
Expected hours: 30 - 37.5 per week
**Benefits**:
- Company events
- Company pension
- Free parking
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Northallerton: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
-
Logistics Coordinator
4 weeks ago
Northallerton, North Yorkshire, United Kingdom Oleon Full timeJob SummaryWe are seeking a skilled Logistics Support professional to join our team at Oleon. As a key member of our Operations department, you will play a vital role in ensuring the efficient delivery of our oil throughout the UK and internationally.Key ResponsibilitiesSupport the Logistics Coordinator with the scheduling and processing of deliveries...
-
Logistics Support Coordinator
6 days ago
Northallerton, North Yorkshire, United Kingdom Oleon Full timeJob DescriptionWe are seeking a skilled Logistics Support Coordinator to join our team at Oleon.About the RoleThe successful candidate will be responsible for supporting the Logistics Coordinator with the planning and scheduling of all customer deliveries, ensuring optimised use of the Oleon Logistics fleet alongside third party hauliers. This role is a...
-
Customer Service Liaison
4 weeks ago
Northallerton, North Yorkshire, United Kingdom McCarthy and Stone Full timeJob Title: Part Time AdministratorJob Summary: McCarthy Stone is seeking a highly organised and proactive Administrator to play a vital role in our stunning development, Malpas Court at Northallerton to help enrich the lives of our homeowners.Key Responsibilities:Welcoming visitors to the Estate office and providing excellent customer service to colleagues,...
-
Care Coordinator
2 weeks ago
Northallerton, North Yorkshire, United Kingdom McCarthy and Stone Full time**About the Role**We are seeking a friendly and organised Care Coordinator to join our team at McCarthy Stone. As a key member of our team, you will play a vital role in supporting our residents and their families.Main Responsibilities:Welcoming visitors to the Estate office and ensuring excellent customer service.Managing incoming calls and enquiries in a...
-
Corporate Services Coordinator
2 days ago
Northallerton, North Yorkshire, United Kingdom Northern Skills Group Full timeKey ResponsibilitiesIn this Corporate Services Coordinator role, you will be responsible for filing and data management, stakeholder engagement, communication and interpersonal skills, quality and process improvement, and planning and organisation. You will also have the opportunity to work with a variety of stakeholders and develop your skills in customer...
-
Network Systems Coordinator
5 days ago
Northallerton, North Yorkshire, United Kingdom North Yorkshire Police Full timeThe Network Systems Coordinator role at North Yorkshire Police is a key position that plays a crucial part in maintaining and developing the Niche Records Management System (RMS) for our users. This system is essential for effective customer service, and we are looking for an individual who can deliver a service in accordance with agreed standards and...
-
Transport Operations Coordinator
4 weeks ago
Northallerton, United Kingdom Challenge-TRG Recruitment Full timeJob Title: Transport Debrief and Logistics CoordinatorJob Summary: We are seeking a skilled Transport Debrief and Logistics Coordinator to join our team. As a key member of our logistics team, you will be responsible for debriefing returning vehicles, checking for damages and safety issues, and communicating with drivers regarding daily runs and issues.Key...
-
Senior Project Coordinator
1 month ago
Northallerton, North Yorkshire, United Kingdom Harrison Scott Associates Full timeA leading Medical/Healthcare company is seeking a Project Manager to lead complex projects from conception to full implementation through manufacturing and supply chain. The role will provide continual support to the Packaging and Labelling department to enable effective management of the department's priorities, schedules, workload and resources.Key...
-
Customer Insight and Engagement Officer
6 months ago
Northallerton, United Kingdom Broadacres Housing Association Ltd Full timeWe have an exciting opportunity to join us to champion Broadacres’ approach to customer insight, the voice of the customer and our approach to complaints and expressions of dissatisfaction. **The role** In this varied role, working within the customer engagement and insight team, you will support customer insight by obtaining feedback through digital,...
-
Customer Service Administrator
6 months ago
Northallerton, United Kingdom Rounton Coffee Full time**About the Role**: This job is on site, and as such there is an expectation that you will be working in the roastery each day. Hybrid working is possible from time to time. **Responsibilities**: - Respond to all customer communications swiftly, to guarantee that our customers needs are met. Being structured and accountable is essential - Monthly account...
-
Logistics Coordinator
4 weeks ago
Northallerton, North Yorkshire, United Kingdom BAE Systems Strategic Aerospace Services WLL Full timeJob DescriptionThe Logistics Professional will be responsible for ensuring the safe and efficient receipt, storage, and dispatch of materials and equipment in accordance with regulations and standards. This includes maintaining and updating IT systems, resolving queries and issues, and ensuring compliance with the Part 145 Exposition and its associated...
-
Project Co-ordinator
5 months ago
Northallerton, United Kingdom Broadacres Full time**Project Co-Ordinator**: **Hours - 34.5 hours Monday to Fri between 8am and 6pm** *** **Permanent** *** **Salary - £28,860.02 per annum pro data** *** **Closing Date**: We have an exciting opportunity for a Property Maintenance Project Coordinator/Planner to join our Property Services Team who work within our Contact Centre. The purpose of this role...
-
Freelance Wedding Planner
6 months ago
Northallerton, United Kingdom Alexander Wedding and Events Ltd Full timeJob Summary: We have an amazing wedding venue in heart of North Yorkshire, looking for a self-employed/freelance Wedding Coordinator. If you’re hard-working with lots of energy and thrive in a fun and dynamic environment, this could be the role for you! We are looking for you to help with venue viewings, Wedding planning meetings and coordinating...
-
Financial Services Coordinator
2 days ago
Northallerton, North Yorkshire, United Kingdom Premier Jobs UK Limited Full timeCompany OverviewThis rapidly growing, dynamic company is a leading player in the financial services industry. With a strong focus on innovation and customer satisfaction, they are seeking an experienced Financial Services Administrator to join their team.The business has a strong presence in Northallerton, with exciting plans for expansion and growth. They...
-
Transport Operations Coordinator
4 weeks ago
Northallerton, North Yorkshire, United Kingdom Challenge-TRG Recruitment Full timeJob DescriptionWe are seeking a skilled Transport Debrief Specialist to join our team at Challenge-TRG Recruitment. As a key member of our logistics team, you will be responsible for ensuring the smooth operation of our transport services.Key Responsibilities:Debrief all returning vehicles to the depot, checking for any damages and safety issuesCommunicate...
-
Community Outreach Coordinator
2 days ago
Northallerton, North Yorkshire, United Kingdom SAVE THE CHILDREN Full timeAt SAVE THE CHILDREN, we are passionate about giving second-hand clothing a chance of going to a good home. As a Community Shop Volunteer, you will play a vital role in raising funds for our work and advocating for the rights of children worldwide.We value diversity and inclusion in our shop teams, and we believe that our communities are stronger when they...
-
Logistics Operations Coordinator
2 weeks ago
Northallerton, North Yorkshire, United Kingdom BAE Systems Strategic Aerospace Services WLL Full timeJob SummaryWe are seeking a highly skilled Logistics Professional to join our team at BAE Systems Strategic Aerospace Services WLL. The successful candidate will be responsible for the safe discharge, receipt, storage, pick, pack, dispatch, and transportation of materials in line with regulations and standards.Key ResponsibilitiesEnsure all logistics...
-
Assistant Shop Manager
4 weeks ago
Northallerton, North Yorkshire, United Kingdom Blue Cross Full timeAbout the RoleWe are seeking an experienced Assistant Shop Manager to join our team in Northallerton. As a key member of our shop team, you will play a crucial role in the daily operations of our store, working closely with the Shop Manager to manage donations, organise displays and merchandising, coordinate stock deliveries and collections, and handle cash...
-
Senior Project Lead
3 weeks ago
Northallerton, North Yorkshire, United Kingdom Harrison Scott Associates Full timeA leading Medical/Healthcare company is seeking a highly skilled Project Manager to lead complex projects from conception to full implementation. The ideal candidate will provide support to the Packaging and Labelling department, enabling effective management of priorities, schedules, workload, and resources.Key Responsibilities:Manage a multi-functional...
-
Assistant Shop Operations Manager
3 weeks ago
Northallerton, North Yorkshire, United Kingdom Blue Cross Full timeAt Blue Cross, we're dedicated to providing vital support to sick, injured, and homeless pets. As an Assistant Shop Manager in our Northallerton shop, you'll play a crucial role in our daily operations.About the RoleYou'll work closely with the Shop Manager to manage donations, organise displays and merchandising, coordinate stock deliveries and collections,...