Aftersales Manager

3 weeks ago


Barnstaple, United Kingdom Smart Recruit Online Limited Full time

Are you an experienced automotive**Aftersales Manager?**Would you like the opportunity to work with the premium BMW and iconic MINI brands? If the answer is YES, our client in**Barnstaple**are waiting to hear from you.

**What can they offer you?**

In return for your hard work and commitment, you will be offered a highly competitive salary package and a great range of benefits including:

- Workplace pension (salary exchange option)
- Bonus scheme
- 25 days holiday plus bank holidays (pro rata for part time)
- Cycle to work scheme
- Family friendly policies
- Refer a friend rewards
- ECOS vehicle
- Discounted sales, MOT, products, parts & servicing

**What will I be responsible for?**

Joining the team as the Aftersales Manager, you will be responsible for managing, motivating and organising teams of Service and Parts Advisors, Workshop Technicians and C&D Drivers. You will take the helm in driving customer satisfaction, labour sales,promoting first time fixes, ensuring that vehicle loading and reporting are effective whilst achieving vehicle turnaround and meeting daily targets. Communication is key within our dealerships and ensuring a 5 star customer service is pre-requisite along withbuilding solid working relationships with the Manufacturers and colleagues within the wider Group.

**Could this be the ideal role for me?**

As an Aftersales Manager, you will be able to demonstrate proven experience of meeting set KPI's, achieving budget and of working within a fast-paced, highly expectant automotive, Service department. You will be a personable character with above averagecommunication skill and possess an advanced working knowledge of Kerridge and other DMS to be successful in this role. IT and demonstrable interpersonal skills will be essential.

**The Company**

Our client are part of Vertu Motors plc and have franchise dealerships providing customers throughout the South West in Cornwall, Devon, Somerset and Dorset with high-quality new and used cars and vans and representing a range of franchises including BMW& MINI, Volvo, Peugeot along with Jaguar Land Rover & Ferrari.

**This is a fantastic opportunity and if you feel you have the skills, aptitude and attitude to be our Aftersales Manager then please click 'apply'.**
- For a number of reasons, and without notice, we reserve the right to withdraw this advertisement before the closing date._


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