Operations Assistant

4 weeks ago

Exeter, United Kingdom Goosemoor Food Service Full time

About Us

Having been a family-run business since 1957, we have, and continue to experience rapid growth, this means that we are in a privileged position to cope with any supply requirements, but maintain the caring roots of a small, family business for every customer and staff member. As a forward-thinking company, we are continuously looking at ways in which we can improve and remain an employer of choice in the area. Located in the countryside just outside Exeter, we are a friendly bunch of passionate people, all working for the same cause. We also have free parking and offer a 10% discount on all our products.

We are located on a bus route from Exeter, Topsham and Exmouth, and are situated opposite Darts Farm.

We are an all-encompassing Foodservice provider supplying Meat, Fish, Dairy, Fruit and Veg, frozen foods and dry goods to pubs, restaurants, care homes and schools across the Southwest, using our own fleet of vans.

We are recruiting for an Operations Admin assistant to assist with the day to day running of the Operations department.

**Job Description** - Operations Admin Assistant

**Reports to** - Operations Supervisor

Directors

**Direct Reports** - None

**Hours **- 45 per week

Mon-Sat - Hours to be discussed in interview.

**Duties -**
- Cover for Operations Supervisor, in their absence.
- Communication with the telesales team and warehouse team regarding second deliveries being ordered, picked, delivered correctly within a timely manner.
- Dealing with credits whether that be within the Drivers WhatsApp group or online order platform; making sure to check whether the goods have returned to the warehouse and in line with the issue raised in the chat/online.
- Speaking with Telesales regards to issues from customers, whether that be short delivered to poor quality stock to arrival times of drivers to customers or credit queries and solving issues that arise.
- Maintaining a record of Tesco deliveries and invoicing, including updating overall data with Excel sheet and filing of delivery notes to invoices.
- Keying of orders for Educatering/Goosemoor customers and learning various methods of order placement.
- This list is not exhaustive.

Salary based on experience.

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Every weekend
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative experience: 1 year (preferred)

Ability to Commute:

- Exeter, EX3 0QH (required)

Work Location: In person

Reference ID: Opsadmin2024

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