Team Leader

2 weeks ago

Glasgow, United Kingdom Trinity College London Full time

**Contract**:Permanent, part-time
**Location**: Glasgow/Edinburgh

**Closing date**: 5 June 2023

Our exams, assessments and publications are designed to help learners fulfil their own individual talents and abilities. Today we deliver over 850,000 assessments each year worldwide. Our international network is expanding quickly, and we now provide qualifications in more than 60 countries around the world.

**About the role**

We are looking for team members who will work to ensure the staff are happy and well-supported so the business can run smoothly, and organise and delegate their workload as well as monitoring them to make sure it’s done correctly.

If you pride yourself on providing customer excellence and have a flexible approach to working, then we want to hear from you.

The hours for this role are as follows - 8:15am - 6:30pm, 24 hours/week, 3 over 7 days, Monday to Sunday as determined by rota. Please be aware that regular weekend work will be required.

**About you**

To be successful in this role, you will have the aptitude to guide and motivate colleagues and ensure they are delivering superb customer service. You will have:

- The ability to portray a professional image at all times both internally and externally
- Secondary leadership experience to assist with team member training for professional development
- Multifaceted communication skills, time management, planning, organisational and interpersonal skills
- Computer literate and proficient in Microsoft Office Packages including Word, Excel and Outlook
- Act as a centre of excellence in customer service
- You must take real pride in your work and be willing to roll-your-sleeves-up-and-get-stuck-in

**Our benefits**

Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation.

As an employee, you’ll enjoy a range of benefits including private health insurance, generous annual leave, regular social events, employee assistance programme, cycle to work scheme, training and development and a non-contractual annual bonus scheme plus more.

**Our commitment**

**How to apply**

**_
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK._**- Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check._

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