Senior Claims Executive

2 weeks ago

London, United Kingdom MW Appointments Full time

Senior Claims Executive - Marine Cargo & Transportation

Global Lloyd's Broker

Flexible City & home-based hybrid working pattern

Permanent - Salary to £85,000 + bens

Job Purpose

Responsible for the effective management of claims pertaining to the global marine cargo and transportation division.

**Responsibilities**:

- Work closely with the off-site Claims Technical Team to ensure that all new claims are logged, existing claims are updated, and settlements are processed.
- Use technical knowledge and experience to assess claims validity and quantum.
- Lead claims negotiations with markets and act as a strong advocate for clients.
- Ensure that all claim matters are prioritised and actioned appropriately to facilitate a timely and proficient service.
- Maintain open lines of communication with clients, account managers, underwriters and appointed adjusters/experts.
- Provide advice, support and guidance to clients and colleagues.
- In general take accountability for creating a cohesive, co-ordinated and pro-active claims service that will actively help in building trust with clients and achieve a high retention rate.
- Provide claims statistics and reporting.
- Ensure the accuracy and integrity of all claims information, paper/digital files.

Person Specification
- Experience in the Lloyd's / London market (ECF) etc is a desirable asset.
- The ability to prioritise workstreams and co-ordinate with various stakeholders is a requirement.
- A proven track record of developing relationships with clients is required.

Ref ~ 8941

MW Appointments is acting as an Employment Agency in relation to this vacancy.

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