Peak Support Supervisor

6 months ago

Avonmouth, United Kingdom Evri Full time

Here at Evri our vision is to lead the way in creating responsible delivery experiences for everyone, everywhere

With fantastic growth and success over past years, it’s time to shape our future. With our recent exciting rebrand from Hermes to Evri we are all about our people, our planet and our communities.

Our refreshed values are important to us; **_Do the right Thing, Celebrate Cost Leadership, Be Dynamic _**and **_Deliver for Customers_**. Our Evri people are what set us apart.

We are looking for individuals to come and join the Evri family that share our passion and drive to delight our Customers.

We are currently recruiting for a **Fixed Term** **Day Shift Supervisor** to join us at our** Avonmouth Depot**. We’re always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day.
- Our Day Shift also knows as Twilight is typically between 13:00-21:30 working any 5 days in 7, dependant on volumes, full flexibility required._

**Job Purpose**:
Our **Day Shift also known as Twilight Shift Warehouse Supervisor** is a key role working with our Day Shift Manager to ensure the smooth running of the day operation in our Depot where you will lead teams of Day Loaders, Sorters and Drivers in processing parcels delivered from client sites in to smaller geographic areas to be delivered to the final customer.

**About the Role**:
You’ll be joining our business as a key member of the Depot Management team. Working under the Dayshift Manager, you will support your Depot by providing strong man-management to all front-line staff on your shift.

You will supervise a mixed team of contracted and agency staff across our day shifts. The Day Shift is key to our business as it is when we process the growing returns part of our business as well as parcels collected from our network of Parcel Shops.

We need Professionals who can motivate, manage and where necessary discipline a diverse workforce to get the best out of them. You will also talent manage and develop your team so that as promotion and more senior roles become available you have the talent to build your team.

You will be responsible for motivating your staff, problem solving on a day to day basis and operationally.

**Responsibilities**:

- Manage a team of up to 30 direct reports providing leadership and direction for the shift
- Develop and train reports and ensure SLA’s are hit for the day shift
- Ensure compliance with all site HSES rules and regulations
- Process BI and MI reports based on work output of Drivers and Loaders
- Manage individual project priorities, deadlines and deliverables

**Essential skills and experience required**:

- Management experience of leading and managing a team
- Must be able to work on own initiative in a pressurised environment to tight deadlines
- Experience of managing teams in a fast-paced logistics environment is a definite advantage
- PC Literate with a working knowledge of Microsoft office
- An understanding of Transport regulations
- Good communicator and able to liaise at all levels
- Flexible approach to work to meet business requirements

**What we can offer you**:
We can offer you a competitive salary, bonus, 26 days annual leave plus bank holidays, 3% contribution into your pension, life assurance and income protection. On top of this, we offer a great range of flexible benefits that aim to provide something for everyone, so whether you want shopping vouchers, insurance or healthcare we’ve got you covered.

This role offers fantastic opportunities for you to climb the career ladder into managerial roles within both the function and wider business. At Evri, we don’t just accept difference — we celebrate it, we support it, we thrive on it and are proud to be an equal opportunities employer.

If you are ready to develop your career in an empowering, growing yet supportive business then why not join us?

Reference Number: HER931526-3236937

Location: Avonmouth

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