IT Field Service Engineer
2 weeks ago
**Our client is seeking to expand their team of IT Field Service Engineers in the North West area. Do you have experience of working in IT and are seeking a new challenge in the field? If so, the role of IT Field Service Engineer might be for you.**
**Key Responsibilities**
- Attend a range of customer sites to provide high quality support on IT hardware and software products, within the required SLAs
- Break/Fix of EPOS devices and systems
- Work efficiently and pro actively to deliver IT support services to a wide portfolio of customers
- Using your strong Technical and Customer Service skills, you will ensure that customer issues are dealt with in a professional and timely manner
- Become a trusted adviser to the customer across a range of technical areas
**Key Skills / Experience**
- Experience of supporting a range of PC, Laptop, Printer technologies within a site or field environment.
- Pride yourself on delivering the highest quality service to the customer.
- Relish the prospect of the opportunities to train in new technologies and services
- Possess excellent customer service skills.
- Have strong communications skills and be a strong team player
- Hold a full UK Driving Licence
**What's in it for you?**
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working in line with role requirements
- Career development and life-long learning opportunities
- Van and fuel card included
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