Credit Control Administrator
1 month ago
**HAYWARD HAWK** is happy to be working with a global leader in corporate and fiduciary services, fund administration and capital markets in their search for a Credit Control Administrator to join their Belfast office.
**The Role**
The role is to act as a liaison between client contacts and global teams to ensure that debts are collected in a timely manner; and to provide support to the teams in all matters related to debtors. You will also liaise with Finance and the Management team to provide regular updates and progress towards group targets.
**The Duties**
- Act as point person for all matters related to client debt, linking in with the relevant teams within client businesses (who may be located in different international jurisdictions / time-zones).
- Day-to-day, working with Credit Control and Client teams/ Finance you will:
- Undertake all necessary activities to secure strong credit control results for the business using a variety of communication formats, which will include:
- Chasing up overdue payments;
- Assisting with resolution of client queries and issues;
- Referring debts to third party collection agencies, when necessary
- Report information on daily, weekly and monthly basis to management as required.
- Deliver challenging targets based on the following:
- Value of collections
- Debtor Days
- Aged Debt analysis
- Activity levels
- Additional Ad-hoc duties
**The Person**
- Ideally a minimum of 2 years or more of relevant experience in a credit control or customer service function.
- Confident with strong communication and presentation skills with the ability to engage people at all levels.
- Strong IT skills.
- Negotiation skills and commercial awareness.
- Prior experience with Navision useful, but not essential
- Excellent interpersonal and positive influencing skills, and the ability to communicate effectively with clients and colleagues at all levels.
- Demonstrable track record of credit control success within a large business with individual and institutional clients, ideally in the financial services sector.
- Ability to work under pressure and meet deadlines.
- A solution-driven attitude to problems and the ability to drive the implementation of solutions across an organisation.
**Remuneration**
- Competitive salary based on experience
- Hybrid working model
- Training & development opportunities
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£28,000.00 per year
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Accounting: 1 year (preferred)
- bookkeeping: 1 year (preferred)
Work Location: In person
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