Team Leader

6 months ago


Wakefield, United Kingdom Home Instead Full time

**Company Description** Please note: We do not currently have a licence to offer sponsorship and therefore cannot offer sponsorship to overseas workers at this time.**

Our office was established in **2018** and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.

The role will be a mixture of Care Visits supporting our clients with a range of Personal Care, Companionship and Home Help and supervisory support. In the first 3 months whilst onboarding to Home Instead the role will focus almost exclusively on delivering Care Visits.

**A full UK Driving Licence and access to a car is essential for this role**
- Provide Care Visits
- Conduct staff supervisions and client QA’s.
- Create, update and audit client care plans and assist with digital care planning.
- Maintain accurate client and Care Professional records on Home Instead software and People Planner.
- Conduct client and Care Professional introductions.
- Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
- Carry out client reviews and action these accordingly.
- Support and mentor Care Professionals.
- Provide support to the Client Experience team.
- Maintain regular contact with clients and Care Professionals.
- Any other duties as directed by your line manager.

**Qualifications**
Previous Experience in a Care Role

A full UK Driving Licence and access to a car is essential for this role

NVQ Level 2
**Additional Information**
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.


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