Research Coordinator

1 week ago

Bristol, United Kingdom People for Research Full time

**The company?**

At People for Research we specialise in providing participant recruitment for user research and usability testing. We work in partnership with clients, from global technology companies to government departments, and everything in-between

The driving force behind our service is a commitment to helping the user research sector deliver valuable insights by providing reliable and high quality recruitment of people for research projects. Our process enables clients to focus on what they do best while we identify, screen, and book reliable and relevant participants.

**The role?**

We have a vacancy to join our vibrant team. As a Research Coordinator you will be responsible for recruiting, screening and managing participants according to our clients briefs, within our ‘Consumer division.’ You will work on a variety of participant recruitment briefs, all different in nature and industry.

We are a business who operates at the forefront of digital innovations - working with high profile government departments and exciting tech clients, as well as digital start ups and agencies. Our client base includes ONS, UK Health Security Agency, the BBC, Ocado, Facebook amongst many many others. We work at the core of key government service design.

We are interested to speak with 'people people' and those with a passion for great client interactions as well as a love for tech and all things digital.

The role is central Bristol based, offers a great progression and development pathway, and fantastic rewards. We love seeing people a few days a week in the office, but you'll have the freedom to work from home 2 days per week. We also have an early Friday finish, and clock off at 2pm on a Friday - what's not to love?

If you'd be interested in an informal conversation please do go ahead and apply

**Main responsibilities**
- Sourcing participants using internal databases and using 'freefind' methods
- Identifying and screening participants according to research briefs
- Devise key documents including screener, external content and participant lists
- Screening participants over the phone to assess suitability for research projects
- Providing updates to clients, and build relationships
- Liaise with internal marketing teams to set up digital campaigns for your projects
- Reporting on your projects, and overall accountability for delivery on your projects
- Participant management

**Key skills required**
- Strong telephony skills
- Able to liaise with stakeholders at all levels
- Administration
- Project coordination (desirable, not essential)
- Client management or stakeholder management
- Excellent communication and rapport
- Experience of working to targets or SLA's (these don't need to be financial)
- Ability to manage multiple projects simultaneously
- Excellent attention to detail
- High levels of Word and Excel skill

**Why work for us?**
- Generous monthly and annual company bonus scheme with additional earning potential of £2,000 - £4,000 pa
- 22 days holiday (plus bank holidays) and extra days off at Christmas
- Company wide annual inflationary salary increase
- Annual individual performance related salary review - earn up to additional 5% increase each year based on high performance in role
- Home working policy, with the option for 2 days from home per week, providing a minimum of 3 is in office.
- Early Friday finish of 2pm, each week
- Core hours of 9am - 4.30pm
- Cycle to work scheme
- Access to a free financial advisor
- Free eye tests with money towards glasses frames (£60 contribution)
- Team budget for social drinks/ lunches and general social events and away day company workshops
- Weekly company funded gym class
- Wellbeing afternoons + Internal mental health first aid
- Training budgets for team/personal development
- Full induction and training package
- Ongoing professional development
- Work at the forefront of new digital and tech development
- Dog Friendly office
- Located in city centre close to popular bars and restaurants

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£27,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Cycle to work scheme
- Free fitness classes
- Referral programme
- Sick pay
- Wellness programme
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Bristol: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Research: 1 year (preferred)

Work Location: Hybrid remote in Bristol

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