Fragrance Consultant

**Job description**
Mission:
Reporting to the Store Manager, the Fragrance Consultant is responsible for achieving sales goals and building
lasting client relationships by providing the highest level of customer service.
The Fragrance Consultant is responsible for creating meaningful experiences so that we inspire human
connections with our customers, providing the highest level of customer service and achieving sales goals
through delivering compelling Fragrance Profiling experiences.

Key responsibilities:

- Develop a deep understanding of our past and present creations, including raw ingredients and

extraction methods
- Elevate and entertain clients creating a unique in-store experience, inspiring connections and loyalty
- To tell compelling stories alongside brand and product guidelines, maintaining the highest level of

customer service
- Build and craft new and existing entrepreneurial methodologies to ensure the successful delivery of

revenue forecasts
- Work towards the achievement of sales goals, on both an individual and store lever, actively

converting footfall and linking sales
- Comply with company procedures including service steps, returns, exchanges, etc
- Follow visual merchandising and brand guidelines, maintaining high standards of housekeeping and

cleanliness front and back of house at all times

REQUIREMENTS FOR THE ROLE

**Experience**:

- Experience within a one-to-one sales environment, ideally within Fragrance, Beauty or Luxury
- Enthusiastic and ambitious attitude toward achieving personal goals
- Genuine love of people, relationships and sharing
- A keen in the industry and market trends
- Passion for our products and our brand

And you will also embody our “VALUES” - we have Restless Curiosity and Contagious Enthusiam. We show

Fairness and Respect and we have Entrepeneurial Audacity, we are Shaping Tomorrow

30 Hours

Job Reference: YOR02615