Operations Supervisor
7 months ago
**Job Title**: Operations Supervisor (Technical Service)
**Contract**: Permanent, Full-Time
**Location**: Chessington
**Salary**: £28-31,000 per annum
**About the Company**
Our client is a leading supplier of commercial coffee machines renowned for their exceptional customer service. With a focus on providing top-quality automated coffee solutions, service contracts, and expert support, they have earned a stellar reputation in the market.
**Key Responsibilities**
- Service Desk: Receive and resolve customer requests, ensuring compliance with SLAs.
- First Line Response: Provide prompt resolutions to customer calls, utilizing team support when necessary.
- Preventative Maintenance & Scheduled Calls: Schedule resources for call-outs, routine service visits, and installations.
- Operated Accounts & Hygiene Service: Manage operated account services and hygiene visits, collaborating with the Sales Team for growth.
- Installation Support: Assist in planning installations, coordinating resources and maintaining documentation.
- Telemetry: Develop telemetry utilization for improved service efficiency.
- Efficiency & Cost Control: Optimize departmental efficiency while minimizing waste.
- KPI Tracking: Monitor and report on call-out response times and first-time fix rates.
- Sales Support: Provide resources for sales team activities and maintain CRM records.
- Monitoring & Reporting: Track and report against various KPIs.
- Compliance: Ensure activities align with company policies and procedures.
- Operational Projects: Collaborate on projects to enhance service management programs.
- Company Support: Assist in various business areas, leveraging IT skills as needed.
**Skills and Experience**
- Technical proficiency, preferably in coffee-making equipment.
- Electrical or plumbing courses are advantageous.
- Strong IT skills with administrative capabilities and a focus on customer service.
- Experience in service delivery environments with demanding clients.
- Comprehensive understanding of health and safety protocols.
**Person Specification**
- Willingness to learn and adapt.
- Broad understanding of machinery and technologies.
- Excellent communication and organizational skills.
- Flexibility to meet customer needs and work independently or in a team.
- Technical background in electro-mechanical engineering.
- Valid driver’s license and multitasking abilities.
-
Technical Supervisor
3 months ago
Chessington, United Kingdom CV-Library Full timeTechnical Supervisor Location: Chessington Salary: £45,000 - £55,000 PA Working Hours: Monday to Friday, 08:00-17:00 We are seeking a Technical Supervisor to work for one of the largest FM companies in the UK based at a healthcare facility in Chessington, with occasional travel to a site in Northampton (once a month) and occasional cover at a...
-
Logistics Team Supervisor
7 days ago
Chessington, Greater London, United Kingdom Oliver Bonas Full timeWe are looking for a skilled Logistics Team Supervisor to join Oliver Bonas in our Web Fulfilment Team at our Warehouse. The successful candidate will be responsible for supervising a team of logistics professionals, ensuring efficient operations, and delivering exceptional customer service.The estimated salary for this role is £32,000 - £37,000 per annum,...
-
Contracts Supervisor
1 day ago
Chessington, United Kingdom First Military Recruitment Full time**JB52: Contracts Supervisor** **Location: Chessington** **Salary: £35,000 - £36,000 + Car Allowance** **Overview**: First Military Recruitment are currently supporting one of our established and expanding businesses in the search for a Contracts Supervisor. To organise and supervise contracts to ensure quality, safety, programme and gross objectives are...
-
Administration Supervisor
7 months ago
Chessington, United Kingdom STERIS Full timeAt STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. **Position Summary**: TERIS is a place where you can have an impact in helping create a healthier and safer world. When you join STERIS, you can count on growing and thriving each day. t's...
-
Picking and Packing Supervisor
4 weeks ago
Chessington, Greater London, United Kingdom Oliver Bonas Full timeProminent Oliver Bonas seeks a meticulous Picking and Packing Supervisor to oversee its fast-paced Warehouse Operations. As a pivotal member of the team, you will be accountable for managing the daily workflow, assigning tasks to team members, and ensuring all pick, pack, and ship processes meet Oliver Bonas' stringent quality standards.Bonus DetailsThe...
-
Web Fulfilment Team Supervisor
3 days ago
Chessington, Greater London, United Kingdom Oliver Bonas Full timeWe are looking for a skilled Web Fulfilment Team Supervisor to join our team at Oliver Bonas. As a key member of our operations team, you will be responsible for supervising a team of individuals to ensure smooth order processing and delivery.The successful candidate will have excellent leadership skills, attention to detail, and the ability to work well...
-
Zoo Supervisor
7 months ago
Chessington, United Kingdom Chessington World of Adventures Resort Full timeWhat you'll bring to the team: **Location**:Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE Here at Chessington World of Adventures, and we are recruiting for a Zoo Supervisor for our fabulous zoo team on a full time and permanent basis. to join the team! In this role you will be responsible for the management and...
-
Warehouse Operative
1 day ago
Chessington, United Kingdom EWI Store Full timeYour Responsibilities: - Report to and take instructions from our Warehouse Supervisor on the day-to-day packing and warehousing activities - Work with the Warehouse Supervisor and Operations Manager to ensure best practises are suggested or maintained. - Work as part of the team at a fast pace, getting deliveries ready as quick as possible to realise one's...
-
Trades and Maintenance Supervisor
2 weeks ago
Chessington, United Kingdom Build Recruitment Full timeAbout UsBuild Recruitment Limited is a leading provider of recruitment services, specializing in temporary and permanent vacancies across various industries. As a trusted partner, we strive to connect top talent with exciting job opportunities that align with their skills and experience.We are seeking a skilled Trades and Maintenance Supervisor to join our...
-
Manufacturing Operations Manager
1 month ago
Chessington, United Kingdom Rise Technical Recruitment Limited Full timeJob OverviewWe are seeking an experienced Production Supervisor/Team Leader to join our manufacturing team in Chessington, Surrey. As a key member of our operations team, you will play a crucial role in ensuring the smooth day-to-day running of our manufacturing processes.About the RoleThis is an exciting opportunity for a skilled and motivated individual to...
-
Warehouse Supervisor
20 hours ago
Chessington, United Kingdom Aztec Event Services Full timeFounded in 1989, Aztec has established an enviable reputation in live events, providing technical production and creative services to all types of indoor events. We are an international business with operations in both the UK, serving events in northern Europe, and in Spain serving events in southern Europe. We really “get” technology and use that...
-
Front Office Team Supervisor
2 weeks ago
Chessington, Greater London, United Kingdom Chessington World of Adventures Resort Full timeRole Summary:The Front Office Team Supervisor is a crucial role within our Hotel Front Office team at Chessington World of Adventures Resort.You will be responsible for supervising daily front office operations, ensuring that all tasks are completed efficiently and effectively.This role requires strong leadership and communication skills, as well as the...
-
Bar & Restaurant Supervisor
6 months ago
Chessington, United Kingdom Aramark Full time**Bar & Restaurant Supervisor**: - Join the Fun and Unlock Your Potential! Are you ready for an incredible adventure in the exciting world of hospitality? We're looking for energetic individuals who have a passion for food, drinks, and making people happy. Leadership experience is a bonus, but what matters most is your background in the restaurant, bar, or...
-
Bar & Restaurant Supervisor
6 months ago
Chessington, United Kingdom Aramark Full time**Bar & Restaurant Supervisor**: - Join the Fun and Unlock Your Potential! Are you ready for an incredible adventure in the exciting world of hospitality? We're looking for energetic individuals who have a passion for food, drinks, and making people happy. Leadership experience is a bonus, but what matters most is your background in the restaurant, bar, or...
-
Operations Manager
2 months ago
Chessington, United Kingdom CV-Library Full timeOperations Manager Chessington £50,000 + Company Car/Car Allowance + Bonus Are you an experienced Operations Manager looking to take the next step in your career? Join our dynamic and growing distribution business based in the Chessington. We are seeking a dedicated and proactive individual to lead our operations team and drive efficiency across our...
-
Procurement and Inventory Supervisor
2 weeks ago
Chessington, Greater London, United Kingdom People Solutions Careers Full timeAbout This JobWe are looking for a skilled Purchasing and Production Supervisor to manage purchasing and stock control activities in our manufacturing facility in Chessington. The successful candidate will have a solid understanding of production management principles and excellent analytical skills.Job Description:Manage all aspects of manufacturing...
-
Retail: Till Operator Part-time
7 months ago
Chessington, United Kingdom Chessington Garden Centre Full time**The Role** This vacancy is for Sundays, working 9:30am to 4:30pm. We are looking for the right people to fit in to this family run business in a varied, fun and busy environment to assist in the smooth running of the department as instructed with diligence, discipline and trust whilst ensuring the integrity & security of the tills and till area as...
-
Retail: Till Operator
6 months ago
Chessington, United Kingdom Chessington Garden Centre Full time**The Role** This vacancy is for weekend work, working on Saturdays 9:00am to 6:00pm and/or Sundays 9:30am to 4:30pm. We are looking for the right people to fit in to this family run business in a varied, fun and busy environment to assist in the smooth running of the department as instructed with diligence, discipline and trust whilst ensuring the...
-
Warehouse Ecommerce Supervisor
2 weeks ago
Chessington, Greater London, United Kingdom Oliver Bonas Full timeAbout the RoleWe are looking for a skilled Operations Coordinator to join our Web Fulfilment Team at Oliver Bonas. The successful candidate will be responsible for leading a team of warehouse staff and ensuring that our ecommerce operations run smoothly.Key Responsibilities:Lead a team of warehouse staff to achieve targets and improve efficiencyDevelop and...
-
Inventory Control Manager
1 week ago
Chessington, Greater London, United Kingdom People Solutions Full timePurchasing and Production Supervisor RoleWe are seeking a driven and experienced Purchasing and Production Supervisor to join our client in the manufacturing and production industry.Job Summary:This is a full-time and permanent position within the industry. The ideal candidate will have experience in purchasing, stock control, and strong buying/purchasing...