Care Coordinator

1 month ago

Durham, United Kingdom Walking With The Wounded Full time

**Job Title**:
***

Veteran Liaison Support Officer (VLSO)

**Location**:
Home/Hub Hybrid with travel to multiple locations within County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

**Salary**:
£26,000 - £28,000

**Hours**:
37.5 hours per week (e.g. 9-5, half hour unpaid break)

**Contract type**:Permanent

**Company benefits***:
***5% Employer Pension Contribution

Employee Assistance Programme

Bike to Work Scheme

Travel Expenses

Walking With The Wounded WWTW deliver employment, mental health, care coordination and volunteering programmes in partnership with the NHS Veterans Mental Health OP Courage programme to get those who served, and their families, whether mentally, socially or physically wounded, back on their feet and making a positive contribution once more. Why? Because those who served, deserve.

This role will work in collaboration with Tees Esk & Wear Valley NHS Trust to support veterans in the Mental Health pathway. As part of Op Courage, the Individual Veterans Mental Health Service, we will be employing a new Veteran Liaison Support Officer.

WWTWs Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges, which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.

We are looking for a Veteran Liaison Support Officer (VLSO) who can work within a muti disciplinary team and fully appreciates the patience, resilience and self-motivation that is required to support a dispersed and diverse caseload of complex individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential.

The Veteran Liaison Support Officer (VLSO) will have a caseload of at times complex ex-servicemen and women. Working with local delivery partners, you will make referrals for support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service users outcome. If you are an experienced caseworker with an understanding of working with more complex clients, we would like to hear from you.

If you have any questions about this role, please contact Gemma McDonald on 07468608329.

WWTW Application form.docx

WWTW Key Values

**Person Specification**

To support planning Interviews will be held in the same week, likely 9th March 2023.

WWTW is an equal opportunities employer. WWTW is an employer committed to promoting and protecting the physical and mental health and wellbeing of its staff.

This privacy notice informs you how we handle your personal information during our recruitment process: GDPR Privacy Notice for Employees and Workers

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