Business Support Officer

1 month ago


Chatham, United Kingdom Medway Council Full time

**Business Support Officer - Request for Information**:
**Employer**: Medway Council

**Salary**: Range 2 (£21,000 - £21,885)

**Location**: Chatham, Kent

**Contract**: Permanent

**Working Pattern**: Full Time

**Hours**: 37 hours per week.

**DBS Check**: Enhanced

**Closing Date**: 15/12/2023 at 12:00

**Reference**: CSC/23/281/EG

Medway council are looking for an enthusiastic business support officer to act as the first point of contact for Requests for Information and Subject Access Requests for Children’s Services. Liaise with relevant managers, practitioners and/or external agencies in order to ensure that requests are dealt with in accordance with agreed timescales.

To undertake all requests for information, ensuring accurate information is obtained, recorded and passed to requesting department or agency ensuring data protection guidelines are adhered to at all times.

To ensure all requests for information are input accurately on Mosaic in order to ensure that the service can monitor disclosure and response times.

To deal efficiently with telephone and other queries and requests for information to assist in ensuring that service performance levels are met.

To support the work of other administrative support staff during periods of absence or high volumes of work including arranging and minuting meetings and panels in order to maintain the efficient provision of administrative services across the service.

**How to apply**:
If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.



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