![Restore PLC](https://media.trabajo.org/img/noimg.jpg)
Production Operative
3 months ago
**Business Unit: Technology**
**Location: Bedford, MK42 0PQ**
**Contract Type: Permanent - Full Time**
**Hours: 38.5 (Monday to Friday)**
**Salary:22,125.00**
- Are you ready to embark on an exciting journey in the world of IT support? We're looking for dynamic individuals to join our team as Production Operatives, internally known as End User Technicians. At Restore Technology, we pride ourselves on delivering top-notch technical support services, and we need your talent and enthusiasm to help us achieve this mission.
- As an End User Technician at Restore Technology, you will be at the forefront of providing technical support to end-users. Your mission is to ensure that IT-related issues are tackled head-on, resolved promptly, and handled with the utmost effectiveness. Join a dedicated team where your skills will shine and your commitment will make a real impact.
- **RESPONSIBILITIES**
- Processing IT hardware in accordance with customer specification and company standards
- Diagnose and resolve hardware issues on desktops, laptops, mobile devices, and peripherals
- Maintain accurate records of parts and inventory, and order replacement components as needed.
- Maintain accurate records of end-user requests, issue resolutions, and IT equipment inventory.
**ABOUT YOU**
- Excellent attention to detail
- Other basic computer skills for documentation and inventory management
- Able to work well as part of a team, communicate positive handovers to other team members
- Ability to work accurately and methodically
- Good communication skills
- An understanding of health and safety requirements
- Flexible approach to duties and tasks
- Good understanding of working to targets/goals
- Good understanding of customer deliverables and the impact of failure / cost of poor quality
- Restore Technology provide the complete set of services for our customers’ information technology assets. From installation to relocation, resale and recycling, Restore technology can optimise and manage the entire journey of our customers’ hardware.
- We operate the most advanced facility for IT lifecycle and disposal services in the UK. We build state of the art sites specific to our customers’ needs, but most importantly with a focus on security, sustainability, and efficiency.
- An Inclusive Approach
- We are committed to becoming a great place to work, one that is inclusive, safe and where people can reach their true potential. We value the contribution that all our colleagues make and aim to have a company that recognises the diverse, multi-cultural society in which we live.
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