Claims Examiner

**Starting Salary £28,213.00**

**Atradius**

The Atradius Group provides trade credit insurance, surety and collections services worldwide, and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit.

At Atradius, we believe in personal development and the Growth Mindset. Our Culture is based on teamwork, reliable accountability, constantly improving and unrivalled service.

**Key responsibilities include**:

- Examination of claims, including the assessment of documentation provided against policies held
- Processing all financial transactions in relation to claims and collections and ensuring accurate and timely assessments
- Attending meetings with customers and third parties in relation to claims related issues
- Monitoring and settling of recoveries and recovery costs
- Providing advice and guidance on loss minimisation, involving and liaising with legal representatives where necessary
- Participating in Group claims issues and testing
- Organising and delivering of training and presentations both internally and externally
- Contributing towards the development of claims policies and procedures.

**Knowledge, Skills and Experience**

Attention to detail is important as you will be required to effectively analyse and interpret complex information. You will be able to react quickly and think on your feet in any situation.

When making decisions you will take a solutions based approach. You will aim to find an appropriate balance between policy conditions/customer requirements (the grey area). You will be able to identify standard and non-standard customer solutions.
- Good product knowledge
- Awareness of market conditions, the wider economic environment and the potential impact this has on the policy/customer
- Proficiency in Microsoft products

**What do we offer?**

We are a global company and recruit talent throughout the world. We promote a positive and diverse working culture for all our people and value experience and expertise from a wide variety of backgrounds. If you feel you meet the requirements of this role then we want to hear from you. In return, we offer the following benefits:

- A dynamic, international and challenging work environment
- Training and support to reach your full potential including the opportunity for continuous professional development
- Competitive salary and annual bonus scheme
- Hybrid working (work up to 2 days a week from home
- Market leading pension package (Currently 12% employer contribution with no required employee contribution and 3% contribution matched)
- Income protection scheme (covering 75% of salary plus pension contributions)
- Life assurance cover at 10 x annual salary.
- Employee Assistance Programme

In addition to the above, we operate a salary sacrifice scheme whereby you can take advantage of discounted rates in terms of private dental cover, private health insurance retail vouchers, cycle to work scheme etc.

**Do you have any questions about the role?**

**I am Atradius - Do you want to know who we are?**
- Atradius is a global provider of credit insurance, bond and surety, collections and information services, with a strategic presence in over 50 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit. Atradius is a member of Grupo Catalana Occidente (GCO.MC), one of the largest insurers in Spain and one of the largest credit insurers in the world._

**Equal opportunities for all**

**Number**:

- 1146

**Title**:

- Claims Examiner

**Unit**:

- COMUI-UK & Ireland

**Deadline**:
**Employment type**:

- Full time

**Position type**:

- Permanent

**Job experience level**:

- Junior Level

**Country**:

- United Kingdom, Cardiff