Food and Beverage Assistant

5 months ago


Alnwick, United Kingdom Notes of Northumberland Holdings Ltd Full time

**Role and Responsibilities**

We are looking for full and part time members of staff on both a permanent and temporary seasonal basis for our exciting new Northumbrian themed cafe in Alnwick which will form part of our wider visitor experience. Our cafe will focus on local produce and traditional Northumbrian fayre.

The role includes but is not limited to:

- Greet all customers in a friendly and polite manner.
- Assist customers with menu choices and specials including ingredients and allergies.
- Take orders and payments using POS software.
- Upsell additional items where appropriate.
- Keep counter area and cafe clean and tidy, ensuring strict health and safety standards have been met.
- Prepare hot and cold beverages.
- Present cakes and savouries served on the counter in line with our chefs standards.
- Serve food and drinks orders to customers at their table.
- Clear dirty plates, glasses and cutlery.
- Replenish cafe counter stock, ensuring stock rotation takes place.
- Maintain a safe working environment.

**Preferred Skills**

Experience in a cafe or catering environment is preferred but not essential, if you have a passion for excellent customer service and great quality food and beverages we would love to hear from you as full training will be given.
- First class customer service skills making visitor needs at the heart of everything you do.
- Outstanding communication and listening skills.
- Ability to work well and mix with other members of a diverse team.
- Attention to detail, preparing items creatively and in line with chef standards.
- Ability to work as a team and lend a hand in any area of the business as and when required.
- Ability to be flexible and work shifts that support our hours of business, including weekends and public holidays.

**What you’ll get**
- A salary that exceeds the National Living Wage.
- Option to join a workplace pension.
- 5.6 weeks paid holiday.
- Full training including Barista training.
- 40% Discount on all products.
- Opportunity to develop your career and take on new challenges as the business grows.

**Job Types**: Full-time, Part-time, Permanent, Temporary contract

**Salary**: £11.50 per hour

**Benefits**:

- Company pension
- On-site parking
- Store discount

Day range:

- Weekend availability

Physical setting:

- Café

Shift:

- Day shift

Work Location: In person



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