Product Support Co-ordinator

4 weeks ago


Newcastle upon Tyne, United Kingdom Mayborn Group Full time

**Are you looking for experience in an award winning brand?**

**Have you got a passion for the analytical side of business and product support?**

**Do you want to be part of the rollercoaster journey of helping bringing up baby?**

Well here at Mayborn Group, parent company of the award-winning baby brand Tommee Tippee, we have an exciting opportunity for a Product Support Co-Ordinator to join our brilliant quality team on a temporary basis

The role is a maternity cover and will be responsible for providing mostly administrative support including data inputting and maintaining records as required.

**What you will be doing**:
The role will report to the Global Product Support Manager and will include:

- Accurately inputting data onto the in-house information system
- Working with established processes and key performance indicators
- Collating data
- Analysing data and identifying trends
- Updating relevant trackers and spreadsheets
- Providing other ad hoc support for the wider quality team as required

**What skills and experience we are looking for**:

- Previous experience in a similar administrative role within a Product Quality environment
- Competent Excel user - proficient in running reports and creating formulas
- Able to adapt quickly and pick up new systems
- An effective communicator and team player
- Must also be comfortable working independently and on own initiative

**So, if you’ve just fallen off your chair because this is right up your street and you’re up for the challenge of all things baby products, then get in touch**

**Job Types**: Full-time, Temporary contract
Contract length: 9 months

**Benefits**:

- Casual dress
- Company events
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Wellness programme
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- NEWCASTLE UPON TYNE: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Microsoft Excel: 1 year (preferred)

Work Location: Hybrid remote in NEWCASTLE UPON TYNE


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