Product Support Co-ordinator
4 weeks ago
**Are you looking for experience in an award winning brand?**
**Have you got a passion for the analytical side of business and product support?**
**Do you want to be part of the rollercoaster journey of helping bringing up baby?**
Well here at Mayborn Group, parent company of the award-winning baby brand Tommee Tippee, we have an exciting opportunity for a Product Support Co-Ordinator to join our brilliant quality team on a temporary basis
The role is a maternity cover and will be responsible for providing mostly administrative support including data inputting and maintaining records as required.
**What you will be doing**:
The role will report to the Global Product Support Manager and will include:
- Accurately inputting data onto the in-house information system
- Working with established processes and key performance indicators
- Collating data
- Analysing data and identifying trends
- Updating relevant trackers and spreadsheets
- Providing other ad hoc support for the wider quality team as required
**What skills and experience we are looking for**:
- Previous experience in a similar administrative role within a Product Quality environment
- Competent Excel user - proficient in running reports and creating formulas
- Able to adapt quickly and pick up new systems
- An effective communicator and team player
- Must also be comfortable working independently and on own initiative
**So, if you’ve just fallen off your chair because this is right up your street and you’re up for the challenge of all things baby products, then get in touch**
**Job Types**: Full-time, Temporary contract
Contract length: 9 months
**Benefits**:
- Casual dress
- Company events
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Wellness programme
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- NEWCASTLE UPON TYNE: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Microsoft Excel: 1 year (preferred)
Work Location: Hybrid remote in NEWCASTLE UPON TYNE
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