Fas Processor
7 months ago
EMEA Accounts Payable Team Purpose
The EMEA Accounts Payable Team is responsible for providing outsourced accountancy support services to OSV customers who have chosen to use our service.
Processing high volumes of invoices and other accounts payable documentation is time consuming and costly for in-house AP departments. The OSV service therefore streamlines these activities by providing “procure to pay” services, streamlining activities, saving time, increasing accuracy and enabling better cashflow.
Job Purpose
The job is responsible for processing of customer invoices and accounts payable documentation within our UK Accounts Payable team. This includes, but is not limited to, processing and validation of invoices using Optical Character Read (OCR), responding to customer inquiries in a timely manner and at all times working within agreed Service Level Agreements (SLA’s)
Essential Functions/Duties/Responsibilities
Process all invoices using Optical Character Read (OCR) and validate all the information extracted from the invoice for accuracy.
Answer and return all Customer Service inquiries in a timely manner and meet all SLA requirements.
Competencies
Teamwork
- Willingly works with and consults team members to achieve goals.
- Actively supports business and team effort, promoting the sharing of good practice and interpersonal relations
- Willingly offers time, resources and support to others
- Commits personally to agreed ways of working and plans, sacrificing personal interests where necessary
Customer Focus
- Builds relationships that enable OSV to be the preferred provider of solutions
- Focused on meeting or exceeding agreed service standards
Business Acumen
- Ensures own knowledge of functional area is up to date and relevant
- Relates own actions on the things which help OSV to be effective, respected and profitable
Planning & Analysis
- Translates goals into relevant and clear plans for self and others
- Recognises and responds to change refocusing self quickly and effectively to meet new circumstances and priorities
- Analyses and interprets complex data sets assessing needs and determining action
Problem Solving
- Responds to problems as challenges, remaining positive and making recommendations regarding solutions and works to achieve agreed solution.
- Anticipates problems before they emerge and plans to avoid/mitigate associated issues
Influencing Others
- Participates in an environment which generates and welcomes new and innovative ideas
- Challenges the way things are done, objectively and constructively for the benefit of the teaM/Function/project.
- Aiming for win/win outcomes
Supervisory Responsibility
This role does not have supervisory responsibilities.
Qualifications and Experience
1 - 2 Years accounts payable experience or general financial administration
General knowledge of accounts payable functions and processing, including bookkeeping or credit control.
Necessary Skills
- Detail oriented with strong analytical skills
- Able to work independently in a team environment
- Able to follow written and verbal instruction
- Strong communication skills with emphasis on outstanding customer service
- Proficient in MS Word & Excel
- Customer service driven
- Ability to meet deadlines
- Superior organisational skills
- Ability to communicate effectively, both verbally and in written form
- Ability to analyse and interpret information
Preferred Skills
- Part qualified AAT or similar
- Prior Helpdesk/Call Centre experience a plus
**Skills**:
- Analytics
- Customer Service
- Strong communication skills
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.