Assessor

**Job Title**: Assessor

**Reporting to**: National Assessor Manager

**Location**: Cumbria/Lancashire/Darlington & Surrounding Areas

**Hours of Work**:40 p/w

**Job Purpose**:
Assist with current Assessor lead times for Cumbria, Lancashire, Darlington & surrounding areas to support and maintain customer expectations. To build OT relationships for the area and surrounding region and instil customer confidence in PMUK services and products.

**Duties**:

- To conduct full site surveys of properties for the installation of all Prism Medical and other manufacturers fixed equipment including ceiling track hoists, stair lifts and through floor lifts.
- Completing full detailed and legible on site drawings to the appropriate scale when required of individual properties at each survey to enable a successful fixed equipment installation first time.
- To complete basic electrical checks at property site surveys including visual earth bonding inspections to enable successful installations of electrical outlets to be carried out.
- Completing and submitting all relevant Prism Medical assessment/survey paperwork within the requested timescales permitted for quotations to be sent to customers.
- Liaising closely with all relevant individuals and departments to enable a smooth transition of services and product installations to Prism Medical customers.
- To physically access and visually inspect all loft spaces and trussed roof constructions to ensure fixed equipment installation feasibility where required.
- To positively and confidently represent the company at all times when out in the field.
- To correctly identify all customer needs and requirements and successfully prescribe working solutions and equipment.
- To update electronic diary entries and appointments on a daily basis for internal review.
- Moving and handling of disabled people when required.
- Reporting all relevant leads and sales opportunities to the relevant sales teams and Regional Business Leader.
- Working closely with the area sales teams to help grow regional business and create new opportunities.
- Attending exhibitions and product evaluation days.
- To accommodate travelling out of the regional area if needed to provide coverage, assist colleagues and reduce lead times where necessary.

**Requirements**:
**PERSON SPECIFICATION**

**Essential**

Ø Flexible approach to work and working hours.

Ø Previous experience within the health care industry.

Ø Previous experience with disabled equipment.

Ø Ability to work to deadlines.

Ø Customer liaison skills in sensitive situations.

Ø Excellent communicational skills both written and verbal.

Ø Empathy and understanding to others needs and requirements.

Ø Full drivers licence.

Ø Be able to work under own initiative and manage your own workload.

Ø To be able to work as part of a team.

Ø To be pro-active, focused and driven.

**Desirable**

Ø To have current or previous stair lift product knowledge.

Ø Ability to use scaled measurement devices.

Ø To have structural knowledge and understanding.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Health & wellbeing programme
- Life insurance
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Darlington: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

Work Location: In person

Reference ID: Assessor
- North