Mailroom Officer

6 months ago

Edinburgh, United Kingdom FNZ Full time

Role Description

This role has been created in order to create full team capacity

FNZ provides an opportunity to gain unparalleled experience working for an organisation with a unique combination of both retail technology and financial services at one of the fastest and most successful companies in the global FinTech sector.

Working within the FNZ Investment Operations Function as a Mailroom officer, you will be office based 5 days per week and will be responsible for the scanning, indexing and the daily management of all incoming and outgoing mail.

We service thousands of customers and must ensure we maintain exceptional external and internal multi-client relationships.

You may have the chance to work within different teams, once competency has been gained this will help you to develop and gain all the skills and knowledge you need to progress in your career.

The Mailroom Officer is responsible for regulated printing processes, cheque banking and providing incoming documents to multiple teams for onward processing via scanned images on the system.

Specific Role Responsibilities- Fast paced environment, high volumes with a very supportive team.- Fully on site role - Edinburgh- Sort & scan all incoming mail ensuring this is directed to the correct department(s)- Complete printing for a variety of FNZ teams- Arrange courier collections- Deal with audit requests- Mailbox processing- Deal with cheque payments (depositing into branch complying with CASS rules)- Raising issue logs to multiple departments/teams- Raise and manage risk events- Deal with recorded mail items and complete daily attestations confirming workload is complete.

Primary requirements- Ability to work in fast paced and ever-changing environment.- Positive Team player.- Must be able to successfully multi-task and prioritise workloads.- Proficient using Microsoft software (excel, word etc).

Secondary requirements- Financial services background/understanding would be desirable.

LI-CM1
- About FNZ_
- FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back._
- We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution._
- We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA)._
- Together with our customers, we help over 20 million people from all wealth segments to invest in their future._

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