Client Services Consultant
6 months ago
**£30,000-£35,000 OTE**
Marsh & Parsons as part of the Dexter's Group are currently looking for Trainee Property Consultants with character, charm and a competitive edge to join one of our West London offices.
Are you good with people, love building relationships and ambitious to grow your career? Do you want to earn fantastic money - if so **we are looking for you**
You don't need to have property experience, just a bubbly personality, determination and passion to succeed and we can teach you to be the best
If this sounds like you, come and join one of the largest teams in the company.
This role is crucial within the business, dealing with all aspects of the property industry, including Sales, Lettings and New Homes. You will quickly learn everything you need to know for a fantastic career within the industry.
**Key Responsibilities**
- To generate new business opportunities for Sales and Lettings offices by:
- Calling previous prospects, finding out where they are living now, and finding out what their plans are.
- Finding out from existing prospects whether they own other properties in our areas.
- Generating new business by touting competitors’ instructions and generating new data by using research systems provided.
- To arrange meetings for local office managers to value properties and win new business for the company
- To generate third party referrals, such as mortgage leads, for our preferred partners.
**Requirements**:
- To work in accordance with our service goals - the customer should never have to ask twice and always know what to expect next
- To become an expert in the property industry, helping clients with any questions they may have.
- To balance good customer service with the more sales-oriented approach needed to sell third party services.
- To have a positive, “nothing is too much trouble” attitude.
- To be able to work towards and hit daily, weekly and monthly targets.
- To be able to work well within a team and individually.
- Comfortable working within a fast-paced role and able to multi-task.
**Skills**
- Good communication and telephone manner.
- Enthusiastic and self-motivated.
- Flexible.
- Customer-focused.
- Target-driven and sales-oriented.
- Objection-handling.
- Good attention to detail.
- Organised and can balance a varied workload.
- IT literacy, including use of MS Word, Excel and Outlook.
- Able to work at a fast and efficient pace.
**Salary**: £26,000.00-£35,000.00 per year
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