Credit & Collections Associate

**About Xerox Holdings Corporation**

**This is a 3-6 Month Fixed Term Contract Role**

**Purpose**:
Responsible for collecting overdue payments and establishing re-payment arrangements.Performs a wide variety of credit and collection functions. Collects monies owed on delinquent accounts.

**General**:

- Entry Level with little or no prior work experience
- Acquires basic skills to perform routine tasks
- Work is routine and requires mínimal problem resolution
- Completes work with limited autonomy
- Works with either close supervision or under clearly defined procedures

**Primary Responsibilities**:

- Performs one or more of the following duties:

- Monitors delinquent accounts and implements collection procedures.
- Sends follow-up letters and accepts payment on certain accounts.
- Performs tasks and ensures quality in support of post-sale customer administration business initiatives.
- Input information through data screens to accurately reflect account activity & resolve account discrepancies and balances
- Re-bills companies or individuals when appropriate.
- Responds to inquiries from customers or external collection resources.
- Maintains databases by entering, updating, and retrieving data as well as formatting and generating reports.
- Evaluates new and existing customer creditworthiness; extends and/or revokes credit lines/limits.
- Receives/places calls or send letters to customers to resolve billing or invoice issues on delinquent accounts
- Reviews and makes recommendations regarding bad debt or write-offs.
- Develops and maintains relationships with external credit agencies
- Collect coins and currency from parking meters and toll pay stations
- All other duties as assigned
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Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kingswinford, DY6 7FR: reliably commute or plan to relocate before starting work (required)