Catering Assistant

4 days ago

Chichester, United Kingdom Sage House - Dementia Support Full time

Our vision is a society where dementia is wholly understood and accepted, enabling people living with dementia to be fully supported throughout the whole of their journey

**Job Title**: Catering Assistant

**Reports to**: Services Manager

**Salary**: FTE £18,525.00 per annum - Pro rata to £7,410.00 per annum (0.40)

**Work hours**: 15 hours per week - 9:00-17:00 - Thursday & Friday

**Contract**: Type: Permanent - Part Time

**Location**: Tangmere, West Sussex

**Job Purpose**

You must be committed to working together with staff teams and customers to improve lives. Working with integrity and commitment to maintain high personal and professional standards and deliver excellence in your work, ensuring that Everyone Matters.

A hands-on role, working as part of a team to deliver high quality food and customer service based in the Café at Sage House. This is customer facing role that is a high quality, passionate service and is key to our vision and we expect all our teams to join us in delivering these core organisational values.

**Duties & Responsibilities**

Prepare the café for the day, this may involve moving chairs & tables, wiping tables, stocking the fridge with food and drinks
- Providing a friendly welcome to all visitors and offer excellent standards of customer service and care. Be polite, approachable, patient and attentive
- Learn quickly and be able to work well within a team and with Volunteers. Provide support and direction to volunteers assisting in the café and kitchen
- Be happy working in a busy environment and being able to multitask
- Be adept at taking and recalling orders accurately and processing payments for orders by cash and card by using the till
- Serving customers efficiently with food and drinks at the counter and taking food to tables with cutlery and serviettes
- Support the Cook in the completion of simple food preparation of savoury pastries, sandwiches, cakes etc and for event buffets or activity groups
- Ensure gluten free food preparation is completed separately to non-gluten free food preparation and that serving utensils are kept separately
- Address immediate customer concerns, questions and needs in order to provide an optimal experience and raise with Service Manager when appropriate
- Clearing & cleaning vacated tables ready for the next customer.
- Clean and sanitize all equipment, serving utensils in the kitchen and front of house in the café and restock to correct storage areas noting any damages and items to be replaced
- Use of the kitchen equipment such as dishwasher, microwave and maintaining the coffee machine and hot water urn
- Mop all kitchen/storeroom floors with disinfectant after service
- Ensure weekly cleaning is completed as per the cleaning schedule
- Clean out and wipe down the cake baking and seasoning cupboards weekly and keep front of house clean and tidy
- Any other ad hoc duties that may be reasonably required

**Knowledge, Skills & Abilities**
- Familiar with health and cleanliness standards for food preparation and presentation
- Have exceptional interpersonal skills for working with the general public
- Be a team player and willing to take on additional tasks to get the job done
- Familiar with a variety of food types, menus, recipes, and general aesthetics and food presentation
- Excellent time management and communication skills
- Ability to work in high pressure situations
- Organised and able to use initiative, completing work efficiently
- Take pride in your work and have a keen eye for detail

**Qualifications & Experience**
- Hold a minimum of Level 2 Food Safety & Hygiene Catering Certificate - Essential
- Experience of working in a café/kitchen environment - Essential
- Experience of working in a customer facing role including cash handling, ideally within the catering sector - Desirable
- Good IT skills including word and excel - Desirable
- Experience of working with volunteers - Desirable

**Job Types**: Permanent, Part-time
Part-time hours: 15 per week

**Salary**: £18,525.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Life insurance
- On-site parking

Schedule:

- Day shift
- No weekends

Ability to commute/relocate:

- Chichester, PO20 2FP: reliably commute or plan to relocate before starting work (required)

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