Sales Advisor

3 days ago


MoretonInMarsh, United Kingdom Wildcare Full time

**About us**:
As a leading Ecology industry supplier Wildcare specialises in providing products for protected species such as bats, newts, dormice, badgers, and birds, as well as insects and hedgehogs. Wildcare proudly supply a broad customer base, from ecologists to large developers, academics, charities as well as wildlife enthusiasts.

**Role Summary**:
We are looking for an enthusiastic Sales Advisor to provide advice and assistance to customers to maximize the likelihood of a sale. You will be responsible for a variety of duties that pertain to creating an attractive environment for customers.

**Role Responsibilities**:

- Ensure the best quality of service to customers
- Approach customers and recommend the most appropriate product or service to meet their needs
- Lead the sales process from end to end, all the way through to the financial transaction
- Manage any returns or customer complaints
- Answer phone calls and provide customer service
- Manage stocks and receive inventory
- Maintain the customer database
- Go the “extra mile” to meet targets.

**Skills and Qualifications**:
Essential:

- Experience as sales advisor or other customer service/sales role.
- Able to balance customer-oriented and a results-driven approach
- Patient and comfortable dealing with complaints
- Professionalism and outgoing personality.
- Excellent communication and interpersonal skills.
- Outstanding organizational and multi-tasking abilities.
- Positive mindset.
- Attentive to details.
- Able to work well in a team.
- Hard Working.

Desirable:

- A keen interest in wildlife or previous ecological experience would be a benefit.

**Salary**: £24,000.00-£28,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Free or subsidised travel
- Free parking
- On-site parking
- Store discount

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Moreton-In-Marsh: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person



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