Mro Expeditor

**Departmental Functions**
- To provide Supplier Management services to the MRO function within Integrated Solutions - Commercial.
- Undertake supplier management for the MRO team to ensure on time performance, contractual obligations and, where applicable, strategic support.
- Expediting and close management of critical assets to support asset availability to IOC and customers.
- Deliver visibility of component repair status via MRO’s systems.
- Establish key relationships between suppliers and MRO.

**Responsibility of the Position**
- Monitor repair order status throughout the repair loop, maintain systems with latest status data, delay explanations and other relevant supplier information.
- Improve turn-time performance, meeting and exceeding internal and customer KPIs. Enforce customer and the client's contract terms with supplier base.
- Expediting of critical assets. Proactively managing expedites by calling and working closely with suppliers and providing regular and accurate feedback to IOC and customers.
- Develop positive and strong supplier relationships, seek to improve working methods and communications.
- Represent the client in customer and supplier reviews.
- Utilisation of Internal systems, providing feedback for future development.
- Support routing guide and placement related queries. Assist with compiling and distributing priming material to supplier base.
- Undertake routine strategic supplier meetings and reviews. To include score carding, customer feedback and negotiation of strategic problem resolution.
- Handle customer and supplier escalation at various levels within the organisations.
- Negotiate service level improvements to improve performance.
- Provide coaching, mentoring and on the job training.
- Demonstrate a desire to succeed and develop a career to support succession planning.
- Be a confident and clear communicator at various levels.
- Have strong negotiation and decision making skills.
- Effective in time management and prioritisation.
- Be analytical, creative and demonstrate strong problem solving skills.
- Confident to work under own initiative.
- Be a strong team player
- Adaptable to change
- Works well under pressure
- Be customer focused

Have an understanding of Information Security practices and is able to attain and maintain competency in those as prescribed by the client policies.

Ability to handle all personal data (whether that be of your employees, colleagues or your own) in confidence; with integrity and in a manner of which ensures appropriate security measures are met and adhered to, which include protection against unlawful processing or accidental loss, destruction or damage in line with GDPR compliance.

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£29,000.00 per year

**Benefits**:

- Company pension
- Sick pay
- Wellness programme

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Time Management and Prioritisation: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: One location

Reference ID: Mark B 320