Customer Voice Co-ordinator

6 months ago


Cwmbran, United Kingdom Bron Afon Community Housing Full time

This is an exciting opportunity to join our Customer Voice Team on a 6-month fixed term contract.

We are looking for someone with exceptional communication skills, that can easily connect with our customers, working in our communities in Torfaen.

This role is integral to Bron Afon’s commitment to listen to our customers, engaging with them, using their voice to influence and shape our services.

You will be a team player, enthusiastic and creative, using your initiative to deliver projects, through forums and surveys, adapting to your audience. You will promote our digital platform “Your Voice” increasing the involvement of our customers in our decisions and ensuring their voices are heard.

In the community you must be self-motivated and able to form professional relationships with our partners, identifying opportunities for collaborative working and information sharing.

You must be organised, working flexibly to manage several projects and have good IT skills. The ability to draft reports and interpret data is also needed.

If this sounds like you, we would really like to hear from you



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