Head Barista

This is a live in position.

We are a family-friendly, locally sourced, neighbourhood cafe committed to sustainability and excellent customer service. Our welcoming atmosphere is enhanced by our dog-friendly environment, and we even have a beloved cafe dog named Darwin. With a small seating capacity of 40, plus an inviting outdoor garden, we provide a cozy and intimate setting for our patrons.

At our cafe, we prioritise sourcing ingredients from local suppliers to support our community and offer the freshest and highest quality food and beverages. We take pride in our commitment to sustainability by implementing eco-friendly practices throughout our operations. Our dedication to exceptional customer service ensures that every guest feels valued and well taken care of during their visit.

Whether you're stopping by for a cup of our specialty coffee, enjoying a delicious meal, or simply relaxing in our garden with your furry companion, our cafe provides a warm and friendly environment that feels like home. We believe in fostering a sense of community and connection, making our cafe a cherished gathering place for locals and visitors alike.

We are 100% an independently owned company, looking to grow and develop with you, so its never been a better time to come and join the team

As an added bonus, this Head Barista position comes with the exclusive benefit of accommodation—a sole-use 1-bedroom flat - bills included.

**What We Offer**:
Family-run operation with a supportive work environment

28 days of holiday (pro rata)

1 bedroom accommodation - bills included

3 weeks off in January

Career growth and training

Regular days off (every Sunday and Monday)

Casual uniform

Good working hours (30-35 hours per week)

Professional barista training provided by our coffee supplier

SCA BARISTA SKILLS qualifications

Tips

**Responsibilities**:
Supervise and coordinate the activities of cafe staff, including wait staff, bar staff, and kitchen staff.

Ensure the restaurant is well-maintained, clean, and adheres to all health and safety regulations.

Work confidently and consistently to the highest standards with excellent attention to detail.

Manage and resolve customer complaints and concerns.

Oversee and provide relevant training to new and existing employees.

Ensure all of the restaurant's policies and procedures are followed.

Oversee cash handling and ensure all financial transactions are accurate.

Monitor the overall quality of the restaurant operation, ensuring food, service, and customer experience are of the highest standard.

Manage inventory and order supplies as needed.

Assist with marketing activities, including social media management and other promotional initiatives as required.

Perform other duties as assigned.

Qualifications & Skills:
At least 1 year of experience in a similar supervisory role.

At least 2 years of experience as a barista in a similar role.

Excellent communication and interpersonal skills.

Strong leadership and problem-solving skills.

Knowledge of restaurant operations, including food and beverage service, health and safety regulations, and inventory management.

Proficient in using computer software, such as IOS operating systems, reservation management, and point-of-sale systems.

Genuine enjoyment of working in the hospitality industry and understanding of the importance of friendly and efficient customer service.

Accommodation available: sole use of a 1-bedroom flat

**Job Types**: Full-time, Permanent

**Salary**: £10.00-£12.00 per hour

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- EX166LN: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Barista experience: 2 years (required)
- Hospitality: 2 years (required)
- customer service: 1 year (required)

Work Location: In person