Supervisor - Flagship Store Covent Garden

2 weeks ago

London, United Kingdom Vashi Full time

To find out more about Life at Vashi visit our careers page.

At Vashi, we don’t just sell fine jewellery. By making it easy for everyone to create a bespoke piece, we’re on a mission to transform the industry.

As a Supervisor at our Flagship Store in Covent Garden, you will be responsible for the day-to-day organisation and leadership on the shop floor, to deliver an exceptional customer experience and to achieve the store's commercial goals. You’ll help customers tell their own stories through the jewellery they create, using your expertise and product knowledge to drive sales and establish strong relationships to ensure the long-term success of the business.

**Here's some of what you'll do in a typical week**:

- Assist with the delivery of an exceptional customer experience in your store
- Achievement of all commercial KPIs including sales, average order value, conversion, data collection, sales from repeat customers, etc
- Assist in coaching teams to help them achieve personal sales targets and KPIs.
- Work with the store management team to deliver the clienteling strategy for your store and team
- Consistent delivery of the Vashi customer journey in-store and throughout the consultation and purchase process.
- Coach and develop your teams to deliver a commercially focused customer experience, centered on customer needs, but also link, cross, and up-selling.
- Hit company service KPIs including mystery shopping, customer satisfaction scores, and store reviews.
- Lead the store shop floor team throughout the day, ensuring appropriate shop floor coverage to deliver a customer experience
- Feedback to store management on service observations and coaching needs
- Deliver on-the-spot coaching to shop floor team members on service delivery and commercial actions

**Who you are**:

- You’ll have an entrepreneurial approach, flexible and adaptable to the needs of our fast-growing business
- Commercially minded and customer focused, you are detail oriented and understand the drivers of a business
- You’ll have a proven track record of achieving sales targets within a luxury retail or customer experience focussed environment
- A good understanding of what luxury customer service is and how to deliver it
- Experience of clienteling
- Good organisational skills, with the ability to work under pressure, to tight deadlines whilst maintaining high standards

**More about us**:
At Vashi, we don’t just sell fine jewellery. By making it easy for everyone to create a bespoke piece, we’re on a mission to transform the industry. With a workshop in every store, we invite our customers to get closer to the making process than ever before. Our bespoke USP puts customers at the heart of their own product and with access to a rarely seen process, our designers and craftspeople work together with each customer to guide and inspire every Vashi piece. Customers can pull up a chair to customise their design, personalise with an engraving, choose a treasured stone, or design completely from scratch. We’re a fine jewellery brand built on a simple human truth: something you made means more than something you bought.

To find out more about Life at Vashi visit our careers page.

  • Flagship Store Sales Assistant

    6 days ago

    London, United Kingdom Atlas Brands Group Full time

    Job Description We're Hiring! Join the For Art’s Sake Family! ️ Do you have a passion for luxury eyewear, impeccable customer service, and an innate talent for sales? If so, we want you to be part of our exciting journey at For Art's Sake. Position: Sales Store Assistant Location: Covent Garden, London Start Date: Immediate As a Sales Store...

  • Store Supervisor

    4 weeks ago

    London, United Kingdom Rokit Vintage Full time

    Rokit is the beating heart of London's vintage scene with a worldwide online audience and has proudly held this title for nearly 30 years. Our four stores are based in vibrant and exciting London neighbourhoods; Covent Garden houses our flagship, the vintage haven Brick Lane hosts two stores and our original bricks and mortar stands opposite the market in...

  • Store Supervisor

    4 weeks ago

    London, United Kingdom Levi Strauss & Co. Full time

    Supervisor | Covent Garden | Full time, Permanent As a Store Supervisor at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists. Key parts of the role: - Support and deputise if...

  • Sales Assistant, Part Time

    7 days ago

    London, United Kingdom Maje UK Full time

    **General information**: **Reference number **:2023-17480 **Date published **:11/22/2023 **Publication date **:11/22/2023 **Job details**: **Service**: Retail / Sales **Job title**: Sales Assistant, Part Time - Covent Garden **Contract**: Permanent **Working hours**: Part-time **Job description**: **What we are offering**: A Sales Assistant position,...

  • Covent Garden Sales Assistant

    4 weeks ago

    London, United Kingdom ARTBOX Full time

    ARTBOX is looking for bubbly, outgoing sales assistants with amazing customer service skills to join our Covent Garden team for a Sunday Shift! ARTBOX is the UK’s dream destination for cute character goods, stationery and homeware, from Japan and Korea. We stock brands such as San-X, Kamio, Iwako, Sanrio, Disney and Q-Lia. Each day people of all ages,...

  • Waiter/Waitress

    6 days ago

    London, United Kingdom Petersham Nurseries - Covent Garden Full time

    Join The Petersham Team!At Petersham Nurseries we want our teams to enjoy coming to work as much as our customers enjoy visiting us. Whether you are looking for a part-time role to work around existing commitments, or a full-time role with opportunities for career progression within our diverse business, we want to hear from you. We are confident that our...

  • Chef de Partie

    4 weeks ago

    London, United Kingdom Petersham Nurseries - Covent Garden Full time

    Join The La Goccia Team!At Petersham Nurseries we want our teams to enjoy coming to work as much as our customers enjoy visiting us. Whether you are looking for a part-time role to work around existing commitments, or a full-time role with opportunities for career progression within our diverse business, we want to hear from you. We are confident that our...

  • Deli Waiter

    6 days ago

    London, United Kingdom Petersham Nurseries - Covent Garden Full time

    Petersham Nurseries is looking for a Deli Waiter/Waitress who is passionate about Deli artisan products. Some previous experience as a Deli Associate is desirable, but training will be given by the Deli Manager. This role will suit a candidate who is passionate about selling our exquisite products while interacting with customer, providing a memorable...

  • Cleaner - Retail - Part-time - Mornings - Covent

    5 days ago

    London, United Kingdom Kemp Services Ltd Full time

    **MORNING CLEANER - RETAIL - START MONDAY 15TH APRIL - paid trial shift** **Regular store cleaning - Covent Garden and White City locations** **2 hours per visit - 8-10am both locations** - **White City **_**: - Mondays - every 2 weeks** - **Covent Garden**_**: - currently Monday and Thursday every week however if someone can do White City too we will...

  • Engineering Supervisor

    2 weeks ago

    London, United Kingdom PRS Recruitment Services Full time

    Engineering Supervisor -£55,000 - Covent Garden Location:Covent Garden Salary:£55,000 + Plenty of Overtime Hours –Monday to Friday Days 8AM – 5PM One of the well knowncompanies in the FM and Maintenance industry is currently looking to recruit a key member of staff to add to a Prestigious Commercial Office located in Covent Garden. As a...

  • Waitress / Waiter for Covent Garden Tapas Bar

    2 weeks ago

    London, United Kingdom Condesa Full time

    Hola! Condesa is a an independent tapas bar in Covent Garden. We are looking for waiting staff to join our team. Competitive salary in a fun working environment. Get in touch ! Experience: Required Languages: English – Advanced Employment: Part-time Salary: £14.5 – £15.5 hourly About Condesa: Condesa, is an intimate tapas bar in Covent Garden...

  • Eyewear Store Sales Assistant

    2 weeks ago

    London, United Kingdom Atlas Brands Group Full time

    We're Hiring! Join the For Art’s Sake Family! ️ Do you have a passion for luxury eyewear, impeccable customer service, and an innate talent for sales? If so, we want you to be part of our exciting journey at For Art's Sake. Position: Sales Store Assistant Location: Covent Garden, London Start Date: Immediate As a Sales Store Assistant,...

  • Eyewear Store Sales Assistant

    2 weeks ago

    London, United Kingdom Atlas Brands Group Full time

    We're Hiring! Join the For Art’s Sake Family! ️ Do you have a passion for luxury eyewear, impeccable customer service, and an innate talent for sales? If so, we want you to be part of our exciting journey at For Art's Sake. Position: Sales Store Assistant Location: Covent Garden, London Start Date: Immediate As a Sales Store Assistant,...

  • Eyewear Store Sales Assistant

    3 weeks ago

    London, United Kingdom Atlas Brands Group Full time

    We're Hiring! Join the For Art’s Sake Family! ️ Do you have a passion for luxury eyewear, impeccable customer service, and an innate talent for sales? If so, we want you to be part of our exciting journey at For Art's Sake. Position: Sales Store Assistant Location: Covent Garden, London Start Date: Immediate As a Sales Store Assistant, you'll...

  • Eyewear Store Sales Assistant

    3 weeks ago

    London, United Kingdom Atlas Brands Group Full time

    🌟 We're Hiring! 🌟 Join the For Art’s Sake Family! 🕶️🔥 Do you have a passion for luxury eyewear, impeccable customer service, and an innate talent for sales? If so, we want you to be part of our exciting journey at For Art's Sake.💼 Position: Sales Store Assistant📍 Location: Covent Garden, London📆 Start Date: Immediate🌈 As a Sales...

  • Eyewear Store Sales Assistant

    3 weeks ago

    London, United Kingdom Atlas Brands Group Full time

    🌟 We're Hiring! 🌟 Join the For Art’s Sake Family! 🕶️🔥 Do you have a passion for luxury eyewear, impeccable customer service, and an innate talent for sales? If so, we want you to be part of our exciting journey at For Art's Sake.💼 Position: Sales Store Assistant📍 Location: Covent Garden, London📆 Start Date: Immediate🌈 As a Sales...

  • Sales Assistant

    2 weeks ago

    London, United Kingdom Maje Full time

    Job DescriptionWhat we are offering:A Sales Assistant position, 12 hour for our boutique in Covent Garden. On a day-to-day basis at Maje, you will welcome our customers, offer them a personalised and emotional experience, develop customer loyalty, improve the client portfolio of the store, handle transactions and stock, implement visual merchandising...

  • Site Manager

    4 weeks ago

    London, United Kingdom Time Recruitment Full time

    PROJECT: Office Fit Out LOCATION: Wimbledon RATE: £250 Per Day STARTS: 09 January 2023 DURATION: 10 Weeks JOBSPEC: -500K, CAT B fit out in Covent Garden. Works include; small adaptations to M&E, (4pipe system) splitting one open floor into a serviced office, multiple meeting rooms all glass, new tea point, flooring and furniture, 10 week...

  • Membership Engagement Coordinator

    4 days ago

    London, United Kingdom Covent Garden Recruitment Ltd Full time

    Job Reference: BW 24558Read all the information about this opportunity carefully, then use the application button below to send your CV and application.Job Title: Membership Engagement OfficerJob Type: PermanentLocation: London, EnglandSalary: £38,500 per annumWe are working with a high-profile professional institute to find them a confident and...

  • Membership Engagement Coordinator

    4 days ago

    London, United Kingdom Covent Garden Recruitment Ltd Full time

    Job DescriptionJob Reference: BW 24558Job Title: Membership Engagement OfficerJob Type: PermanentLocation: London, EnglandSalary: £38,500 per annumWe are working with a high-profile professional institute to find them a confident and commercially minded candidate to manage member relations and engagement with their 10,000+ members.You will work closely with...