Technical Support Officer

2 weeks ago

Preston, United Kingdom Lancashire County Council Full time

Salary £24,054 - £27,852 per annum | Permanent, Full time, 37 hours per week | County Hall, Preston

Designing, managing, and maintaining traffic signals installations, traffic counts installations, vehicle activated sign installations and overheight detection installations throughout the county the Urban Traffic Management and Control Service is a key part of the authorities plans for the future, it is integral in ensuring the effective operation of Lancashire's highway network. The UTMC Service is made up of 2 key sub teams each focussing on different elements of Traffic Signal Control seeking to maintain, improve and optimise existing installations as well as delivering new, innovative and efficient signal sites throughout Lancashire.

**UTMC Design and Technical - **The team undertakes a full traffic signal/UTMC design service with modelling and assessment leading to commissioning and validation. They also provide technical acceptance on behalf of the highway authority for installations proposed as part of new developments. The team optimises the performance of Lancashire's network using UTMC and ITS systems.

**UTMC Operations and Maintenance - **Manage and supervise the UTMC term service contract. Manage, maintain, and update the UTMC team's asset inventory. Respond to customer queries on existing UTMC installations.

This is an important role within the Operations and Maintenance strand of the UTMC Team. The post holder will undertake all the core administration activities for the whole UTMC and will be the focal point for handling queries relating to existing UTMC assets. Understanding and operating bespoke software and systems is a key aspect of the role therefore proven experience of learning and working with new systems is key. Raising invoices and tracking financial spend is another workstream the postholder will be heavily involved with.

The post holder will be a highly motivated individual and must have good communication and organisational skills to allow them to flourish within the role. The post holder will need to manage multiple workstreams therefore being able to proactively plan activities to ensure works are delivered on time is key.

Lancashire County Council offers a range of benefits including:

- Generous annual leave allocation, 26 days (rising to 32 days after five years' service) plus eight bank holidays and two extra statutory days)
- Local Government Pension scheme
- Learning and development opportunities
- Flexible working opportunities

More information about these can be found on the LCC website.

**Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence.**

You will be required to provide a car for use in connection with the duties of this post and must be insured for business use. However, we may consider you if you cannot drive because of a disability.

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

**Job Description & Person Specification

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