Housing Solutions Assistant
7 months ago
Job Advert
This is an exciting new role within the busy Housing Solutions Team.
As a Housing Solutions assistant, you will be working with the Housing Solutions Officers to provide a customer orientated service for those individuals who may be homeless or threatened with homelessness.
You will support the Housing Solutions Officers to engage with customers who are homeless or threatened with homelessness and help to ensure the authorities compliance with the Homelessness Reduction Act.
This is varied role and beyond homelessness you will be dealing with Hampshire Home choice enquiries, liaising with our new Case Management team to ensure customers receive a great service.
We are seeking a motivated and innovative person, with good attention to detail, who can work proactively with customers and support our Housing Solutions Officers to prevent homelessness.
We are looking for someone who is flexible and resilient, a supportive team player who is able to remain calm and to work effectively under pressure.
You may have existing housing knowledge or have experience in other public sector services.
You will be valued, supported, and provided with an environment where you can foster ideas to develop the service and put the customer at the heart of what you do.
**Please make sure you submit a supporting statement or cover letter that shows how you meet the essential criteria for the position.**
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working options, training and development opportunities, generous annual leave and flexi time, membership of the Local Government Pension Scheme and more.
The Guaranteed Interview Scheme for Veterans is a commitment that the Council has made to support the Armed Forces Community Covenant - you can find more on this scheme and eligibility here.
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff members to share this commitment.
Please note - as part of our interview process your right to work in the UK will be checked by using approved right to work documents and share codes.
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