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Administrator

4 months ago

Northwich, United Kingdom Bennett Brooks & Co Ltd Full time

**Administrator**

Bennett Brooks Chartered Accountants, a successful and established firm, are seeking an Administrator to join our Northwich team on a full-time basis.

**Purpose of the role**

This is a split role, you will provide administrative support for billing, post, client payments especially during the month end busy period when the additional billing support is required plus cover for the main receptionist including call handling, visitor hospitality and meeting room management.

**Key Roles & Responsibilities**

General support of the administration function including but not limited to:

- Monthly billing administration i.e. raising invoices and issuing them to the client
- Manage site supplies including stationery and other consumables
- Organisation and support with company wide and other ad-hoc events
- First point of contact for onsite services such as cleaners, shredders, site security, fire marshals etc
- Finance support and any other administrative support duties as and when required
- _Answer incoming calls for the business, providing information, transferring calls and/or taking messages as necessary - providing a best in class customer experience_
- Being present on reception ensuring the reception area is welcoming to visitors
- Meeting and greeting visitors and providing hospitality for meeting and events
- Keeping reception area tidy and presentable at all times
- Dealing with incoming and outgoing mail
- Assist employees with meeting arrangements including booking meeting rooms and organising lunch/refreshments
- Housekeeping such as maintaining the dishwasher, coffee machine and bird feeder.
- Any other duties commensurate with the role

**Skills and Experience**
- Experience of working in a similar environment is preferred.
- Previous experience of working in a similar role would be an advantage but full on the job training will be provided
- GCSE Grades A-C including Maths and English
- IT literate with experience of Microsoft Office package is helpful

**Skills and Personal Qualities**
- Positive, pro-active approach
- Well organised with excellent time management skills & attention to detail
- Able to work as part of a team, but also able to use own initiative
- Ability to communicate in a clear and concise way with colleagues and clients
- Excellent customer service skills
- Ability to adapt quickly
- Reliable and trustworthy

**Benefits include**:

- Competitive salary
- Flexible working
- 36 days holiday - inclusive of Bank Holidays/Christmas period
- Pension scheme - 4% employer contribution
- Option to buy/sell holidays
- Employee assistance programme (which includes; Life support, Legal information, Bereavement support, Medical Information, CBT & Managerial Support.
- Life Assurance cover
- On-site parking

**Salary**: From £21,600.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Wellness programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Quarterly bonus

Work Location: In person