Maintenance Operative

3 months ago

Birmingham, United Kingdom Atlas Workplace Services Full time

**About The Role**:
**Join the Atlas Workplace Services Team as a Mobile Maintenance Operative in Birmingham**

Are you skilled and dedicated to maintaining high standards and ensuring seamless operations across client sites?

In this critical role, you will execute statutory and routine PPMs and promptly address reactive maintenance issues, ensuring strict adherence to contract Service Level Agreements (SLAs) to maintain our standards.

We seek a Maintenance Operative adept at delivering top-quality planned maintenance and reactive repairs, with a strong emphasis on compliance PPM across diverse disciplines. Are you ready to join a team where your expertise will have a substantial impact?

**Principal Duties and Responsibilities**:

- ** Champion Engineering Excellence**: Uphold Atlas Workplace Services' high standards and competencies to drive operational impact.
- **Lead in Maintenance**: Perform PPM tasks, including L8 PPMs and compliance activities, with meticulous attention to detail.
- **Be a Communication Hub**: Keep customers and the team informed with proactive feedback for smooth operations.
- **Deliver Exceptional Service**: Strive for 100% customer satisfaction with a quality-driven approach to service delivery.
- **Maximise Value**: Efficiently manage resources and provide accurate quotes for minor works to deliver optimal customer value.
- **Ensure Safety and Performance**: Report task performance to your Technical Service Manager and ensure safe, efficient execution, including by service partners.
- **Foster Collaboration**: Collaborate effectively with Account Support, Schedulers, Technical Service Managers, and Sub-Contractors to meet SLAs and build strong relationships.
- **Master System Management**: Keep the Maximo CAFM system updated and accurate using your tablet, meticulously recording all time on Work Order timesheets. Demonstrate commitment through exceptional service delivery and management of out-of-hours call-outs as required.

**About You**:
**Minimum Qualifications, Certifications and Training required**
- GCSE in English and Maths or Equivalent
- Legionella (L8) trained and competent (Desirable)
- Accredited Health and Safety qualification e.g. IOSH Working Safely or equivalent (Desirable)
- Full UK Driving License

**Essential Knowledge, Skills, and Experience**
- Minimum 2 years’ experience in multi-site, multi-discipline service delivery within a similar environment.
- At least 1 year of experience in a customer-facing role.
- Proven background in mobile engineering or property maintenance.
- Proficiency with modern office software and experience using asset/work management systems like MAXIMO or CAFM on Android tablets.
- Strong competencies in various building services trades, with the ability to handle diverse maintenance tasks.
- Experience with minor drainage works.
- Demonstrated experience in delivering L8 compliance maintenance.

**About The Company**:
Atlas Workplace Services was built to be different to the faceless organisations in facilities management industry that often lack the human touch. Our ambition is to make buildings and facilities better for the people who work in them. Why do we do this? It’s simple. We know that buildings are better places to be when they are looked after by people who care.

**Why Join Atlas Workplace Services?**
- **Dynamic Environment**: Be part of a motivated team in a role that offers variety and new challenges every day.
- **Professional Growth**: Opportunities for continuous learning and career advancement.
- **Supportive Culture**: Work within a supportive team where your contributions are valued.
- **Competitive Package**: Receive a competitive salary and benefits package.

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