Day Concierge

1 month ago


London, United Kingdom Abbatt Property Services Full time

We are currently recruiting for an on-site Concierge to work in our high-end residential development based in London (WC1X). This is a great opportunity for delivering the highest levels of customer experience and service to all residents, guests, contractors and staff.

You will also be a real people person and go that little bit further to get to know the residents at this development, building strong relationships with them on an individual level whilst always being competely professional, courteous and respectful at all times.

You'll be the first and primary point of contact for staff, contractors and residents when it comes to any support they need at the place they call home.

**Responsibilities**
- Day-to-day management of the site
- Overall responsibility for all fire and emergency procedures policy and ensure relevant preventative measures are undertaken
- To maintain a safe environment for building occupants and visitors
- To ensure that all site specific Health and Safety requirements are adhered to
- To coordinate and oversee regular building inspection, maintenance and repairs, and ensure all facilities are in compliance with applicable policies, regulations, and building codes
- To ensure all maintenance contracts including all Health & Safety requirements are carried out according to the planned schedule
- To respond to all inquiries/complaints by leaseholders and building residents, and resolve any problems or issues prior to escalation
- Responding to any breaches of house rules by the residents, leases or other agreements in force at the time
- To support and maintain regular communication with Property Manager and advise them of all relevant issues and emergencies
- Being able to contribute towards plans and budgets

Ideally, you'll have all or most of the experience we're asking for:

- Previous experience as a residential building manager
- Significant experience providing exemplary levels of customer service
- Awareness of general fire, health & safety and security
- Proven ability to and handle confidential information with professionalism and discretion

**Hours**:Monday to Friday; 08:30-17:30

**Salary**:£25,389 per annum

**Location**: London (WC1X) (nearest station is Chancery Lane)


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