Coordinator, Visual Experience Production

6 months ago


London, United Kingdom Coach Full time

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit **Our People **page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

**Primary Purpose**:Part of the busy London based Visual Experience Production team, sitting within the wider Visual Merchandising function, this role will support with the coordination and project management of all Coach New York display elements across the EMEAI regions. The Visual Experience Production team is responsible for window displays, pop up shops, events & showrooms, instore signage & POS, lightbox graphics and many other ad-hoc creative initiatives. You will be a key admin and logistic support and part of a dynamic, creative environment where you will interact with cross-functional partners to ensure that Coach’s global environment standards continue to be the customer focused, elevated and boundary pushing moments that we are proud to be recognized for.

**The successful individual will leverage their skills to...**
- Support the Visual Experience Production team in executing the 3D VM installations for Coach Europe locations upon receiving strategic direction from the NY team. This will include helping place orders, prop and material sourcing and ensuring purchase orders and shipping timelines are adhered too
- Maintain and update all administrative processes (store database, vendor address book, distribution lists for graphics/light boxes, database of all window drawings)
- Be the key point of communication between corporate and store teams, screening any ad hoc requests from stores and the field as well as managing all internal communications via our internal intranet
- Support with the quarterly graphic campaign roll outs for light boxes, across all business units upon receiving direction from New York. This will include mapping out images for all EMEAI stores so a good understanding of InDesign is a must
- Track shipments and orders placed via global partners to ensure timely deliveries for installations and launches
- Arrange the transport, tracking, inventory and storage of VM props and fixtures
- Partner with the Coach Operations team on any instore repairs and decoration that may be required pre or post an installation
- Manually raise purchase orders to track YTD spend and process invoices for payment
- Work collaboratively with the finance team to ensure all necessary VM expenditure is being accrued correctly month to month
- Be a key point of contact for any finance queries via Coach Accounts Payable
- Assist with the movement and storage of all VM props as well as maintaining inventory
- Support the wider VM team with building photo decks of recent projects to share throughout the business
- Be a key point of contact for stores when signage orders or audits are required as well as working with signage vendors to replenish and supply stores with any evergreen signage top ups

**The accomplished individual will possess...**
- A retail or agency background with a minimum of 1-2 years VM/display/production experience
- A strong creative eye and a passion for visual merchandising and design
- A self-starter with excellent administrative and organizational skills as well as being able to demonstrate fantastic problem solving skills and ownership and accountability for projects
- The ability to interface with corporate partners and outside vendors with strong communication skills and be able to maintain good vendor relationships
- Demonstrate strong initiatives, ownership and accountability for projects
- Excellent interpersonal skills and be comfortable working at all levels
- Ability to work strategically and react quickly, with great time keeping and a strong sense of urgency in a fast-paced environment
- A detail-oriented approach and able to work on multiple projects simultaneously within short timelines
- Demonstrated proficiency in across Google Docs, Teams and Adobe InDesign.
- Fluency in English is a must, fluency in German and/or French is highly desirable but not essential

**What we can offer you**:

- Hybrid working (3 days working from the Office, 2 days remote)
- Option to finish early on a Friday (Flex Fridays)
- 1 Paid Volunteering Day per year and opportunities to volunteer with global projects
- Learning & Development opportunities
- Internal mobility & career progression
- Regular Social Events - Seasonal & Cultural
- Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils

**Other benefits include**:

- 25 da



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