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Food and Beverage Supervisor

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London, United Kingdom Knightsbridge Hotel - Food and Beverage Full time

Join the vibrant team at Knightsbridge Hotel, part of the esteemed Firmdale Hotels group, where excellence meets elegance. We are seeking a dynamic Food and Beverage Supervisor to elevate our renowned dining experience to new heights.

As a Food and Beverage Supervisor, you will play a pivotal role in orchestrating the seamless daily operations of our restaurant, collaborating closely with senior management and team members to deliver unparalleled customer service and exceed guest expectations.

**Responsibilities**:

- Oversee the day-to-day management and operations of the restaurant and bar
- Foster strong and professional relationships with our valued guests
- Address guest concerns effectively, liaising with the management team as needed
- Ensure compliance with all relevant regulations and standards
- Collaborate closely with the management team to maintain high service standards
- Conduct informative daily briefings to keep the team aligned and motivated
- Champion staff retention initiatives to nurture a positive work environment

**What you Need**:

- Previous experience as a Restaurant or F&B supervisor in a fast-paced, luxury venue
- Genuine passion for Food and Beverage, with extensive knowledge of quality products and ingredients
- Strong understanding of market trends and competitors
- Proven ability to lead, motivate, and develop a team to achieve excellence
- Exceptional communication skills and keen attention to detail

**What We Offer**:

- Competitive salary and benefits package, discussed at the venue.
- Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
- Discounted cinema tickets, gym membership, travel, retailers and restaurants
- Generous 30% discount off food and drinks at our restaurants and bars
- Complimentary meals on shift
- Referral bonus scheme for recommending top talent
- Flexible scheduling without split shifts
- Dry cleaning service for work attire and discounted personal dry cleaning
- Enhanced holiday allowance based on length of service
- Season ticket loan for convenient commuting
- Ongoing training, professional development, and fully funded English lessonsRegular social events, team activities, and fitness sessions
- Benefits like cycle to work scheme and annual long service awards
- One allocated paid day per year for volunteering work
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
- And much more

**Why join Firmdale Hotels?**

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

- Times Best Places to Work 2024
- The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
- GM of the Year Finalist - Helle Jensen - Cateys 2024
- Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
- Dorset Square Hotel - One AA Rosette for Culinary Excellence, The Potting Shed, 2024
- Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
- Whitby Hotel, Crosby Street and Warren Street - Michelin keys
- The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London.
- Number Sixteen - Best Boutique Hotels in London, The Times, 2024.
- In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage._

INDFOH