Apprentice Ward Service Officer
3 weeks ago
We have an exciting opportunity to join our ward service team as a customer service apprentice. This full time position will involve cleaning wards/departments/general areas and delivering meals to patients.
**Apprenticeship entry requirements**:
Apprentices will be required to have or achieve level 1 English and Maths and to have taken level 2 English and Maths tests prior to completion of their Apprenticeship.
During the apprenticeship training programme you will work towards achieving the requirements of the personal specification. The off the job training will be provided in house; all training will be within working hours.
The apprenticeship will generally take approximately 15 months to complete, including end point assessment. On completion of the apprenticeship programme and meeting the necessary work standard, this role will move to NHS Agenda for Change Band 2.
The main duties of the positions are cleaning of patient wards, departments and general areas to a high standard. This includes cleaning of sanitary areas i.e bathroom and W/C's.
Ward services also provide food services to in-patients
Full training will be given but previous cleaning/catering experience is required
Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.
**We have three newly emerging strategic objectives**:
1. Our People - to cultivate and sustain happy, productive and engaged staff
2. Our Patients - to be good or outstanding in everything we do
3. Our Population - to work seamlessly with our partners to improve live
Please see the attached Job Description and Person Specification for full details on what this role entails.
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