Customer Oversight Administrator

2 weeks ago


London, United Kingdom Tokio Marine Kiln Insurance Services Limited Full time

We have an opportunity for a Customer Oversight Administrator - Wordings to join our Customer Oversight department. You will report into the Operations and Change Manager and will work with the Head of Customer Oversight, Operations and Change Manager, and the Customer Oversight team to deliver all aspects of Administration and to train to be able to review and draft policy wordings and supporting customer facing documentation.

This role includes responsibilities such as producing the monthly and quarterly Wordings MI for review by management and assisting with the collation of ad-hoc qualitative and quantitative data on an as-needs basis. You will assist the wordings team in ensuring the Wordings Framework policy and other procedural documents are reviewed in-line with the review timetable. The role also involves Ensuring the administrative activities around the monthly and quarterly controls are completed in line with the requirements and you will assist the Wordings Team on ad-hoc tasks as required.



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