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Telemarketer

4 months ago


Winchester, United Kingdom Elite Office Solutions Ltd Full time

**Telemarketer Job Description - Printer Leasing Service**

**Position Overview**:We are seeking a dynamic and results-driven Telemarketer to join our team as a crucial part of our printer leasing service. As a Telemarketer, you will play a pivotal role in generating leads, establishing relationships with potential clients, and promoting our printer leasing solutions to businesses and organisations. Your communication skills, persuasive abilities, and dedication to achieving targets will be essential in this role.

**Key Responsibilities**:
**Lead Generation**: Conduct outbound calls to identify and qualify potential customers who may benefit from our printer leasing services. Utilise various sources and databases to gather prospect information.

**Product Promotion**: Clearly and enthusiastically explain the benefits of our printer leasing solutions to potential clients, highlighting the advantages over traditional purchasing methods. Address any queries or concerns they may have.

**Appointment Setting**: Schedule appointments for the sales team with interested prospects who want to learn more about our printer leasing packages.

**Market Research**: Stay up-to-date with industry trends, competitors, and customer needs. Collect valuable market intelligence during calls and provide feedback to the sales and marketing teams.

**Maintain CRM Database**: Record and update customer information, call interactions, and progress in our Customer Relationship Management (CRM) system.

**Achieve Sales Targets**: Work towards weekly, monthly, and quarterly sales targets to contribute to the overall success of the printer leasing service.

**Follow-up and Follow-through**: Ensure timely follow-up on all leads and inquiries to maximise conversion rates. Nurture relationships with potential clients through regular communication.

**Customer Relationship Building**: Cultivate positive relationships with existing and potential clients to foster trust and confidence in our services.

**Product Knowledge**: Stay informed about the features, technical specifications, and lease terms of our printers to address customer queries accurately.

**Collaboration**: Collaborate with the sales team, marketing team, and other departments to coordinate efforts, share insights, and optimise overall business performance.

**Requirements**:

- Proven experience as a telemarketer or in a similar sales role is a plus.
- Excellent verbal communication and interpersonal skills to engage prospects and build rapport effectively.
- Persuasive abilities and a confident, enthusiastic demeanor to promote our printer leasing services convincingly.
- Strong organisational skills to manage multiple leads and appointments efficiently.
- Familiarity with CRM software and experience in data entry and maintenance.
- Ability to work in a fast-paced, target-driven environment.
- Basic knowledge of printers and printer-related technologies is beneficial.
- High school diploma or equivalent. Additional qualifications in sales or marketing are a plus.

**Benefits**:

- Competitive base salary with performance-based incentives. OTE of up to £36k
- Opportunities for professional growth and career advancement.
- Comprehensive training on our printer leasing services and sales techniques.
- Supportive and collaborative work environment.
- Health benefits and other employee perks.

**Salary**: £20,319.00-£22,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Work Location: In person