Room Attendant

2 weeks ago

Torquay, United Kingdom TLH Leisure Resort Full time

It’s an exciting time to join Team TLH. We’re on a mission to be the 'Number One choice for all Hotel Based Leisure in Torquay' with an ambition to be busy 365 days a year Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.

As a Room Attendant, you will be responsible for ensuring our rooms are clean and exceptionally presented creating a relaxing environment for our guests where they can feel refreshed and revived and look forward to repeating the experience.

**Your responsibilities will include**:

- To provide a high level of cleaning and standards of bedrooms, bathroom and public areas as required.
- To manage a section of rooms to company standards.
- To follow a list of tasks for the cleaning of rooms.
- Ensure that security and health and safety are maintained.
- Be prepared to work in a busy department and use your own initiative.
- Have a good understanding of Health and Safety and infection control cleaning practice, however, full training will be given.
- Have a positive personality, good people skills and provide excellent customer service.

**Our values - STARS**
- Service - Ensuring all rooms are exceptionally clean and tidy for all guests
- Teamwork - Working closely with other members of your team and supporting each other to make sure that all rooms are done on time and to a high standard
- Attitude - Maintaining a positive and happy attitude when you are in customer-facing areas and understanding that you play a key role within the TLH Team
- Respect - Being respectful to guests when you are entering and leaving their rooms as well as when you are working in the public areas
- Safe and Sustainable - Where possible reducing waste and making the most of efficacies where it is safe to do so

**What we have to offer**:
As part of the TLH Team, you will be available to take advantage of exceptional company benefits including:

- Free use of the leisure facilities (during selected times)
- Discounts on Aztec Spa treatments and facilities
- Discounts on accommodation and Aztec Leisure memberships for friends and family
- Full induction to ensure you hit the ground running
- Free staff meals whilst on duty
- Up to 28 days annual leave

**Hours and rate of pay**

Casual Working Hours - would require availability during school holidays and at weekends. £9.50 per hour.

**About TLH Leisure Resort**

Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay. Comprising four inter-linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well-renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.

**Ready to apply?**

**Job Type**: Part-time

**Salary**: £9.50 per hour

**Benefits**:

- Canteen
- Discounted or free food
- Employee discount
- Gym membership
- On-site gym
- On-site parking
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person

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