Despatch Driver

4 months ago

Hinckley, United Kingdom Burbage Custom Windows Full time

**Company Information**

Burbage Custom Windows is a well-established family run window & door manufacturing business which has been established for nearly 30 years. Based in Hinckley, we manufacture our product range on site in our own state of the art purpose-built facilities with advanced machinery and production techniques to ensure the highest quality. We have our own logistics fleet to ensure orders are handled with care and arrive in an efficient time frame as well as providing installation services. The Company continues to move through a sustained period of significant growth and success.

**Role Profile**

The role is to load & deliver products to our nationwide customer base maintaining the highest levels of customer service to enable effective, efficient & cost-effective delivery of quality product & service to our customers working to company process standards & operating procedures.

**Key Responsibilities**
- Exceed customer expectations by providing an exceptional & personalised level of service ensuring that a high level of customer satisfaction is achieved & maintained
- Check the quality & quantities of outgoing & incoming components & liaise with Despatch & Goods In Senior Operative on replacement of missing, incorrect or damaged items
- Safe loading & unloading of product to & from company vehicles
- Planning & following the most efficient routes for timely deliveries
- Drive safely & courteously at all times ensuing goods are not damaged during transit
- Driving variable distances
- Ensure that customer deliveries take place in an efficient, accurate & timely manner
- Complete & maintain accurate delivery records & associated paperwork
- Maintain a clean, tidy & professional appearance, wearing uniform to an acceptable standard
- Ensure that your vehicle is kept clean & tidy at all times
- Carry out regular safety checks on your vehicle
- Report any issues that affect performance to your line manager
- Meet daily & weekly targets & report progress daily to your line manager
- Carry out work with a focus on high quality output.

**Skills, Experience & Personal Attributes**
- Experience making multi drop deliveries
- The ability to start work early in the morning, from 4:00am (there’s no weekend work)
- Full European category “B” driving license
- Mature & professional driving skills
- Self-motivated and focused, with a flexible attitude
- Good attention to detail, with high levels of accuracy & a commitment to quality
- Able to work on & use own initiative & problem solve
- Strong communication, team working & people skills
- Demonstrate a professional & courteous attitude
- Act with integrity & honesty
- Positive attitude to innovation & change
- Looking to build a career in a fast-growing business.

**Benefits of Working for BCW**
- Competitive rates pf pay between £11.50 - £12.50
- **(Starting rate normally at entry point however, experience would be taken into account)**
- Pay grading structure
- Regular pay reviews
- Overnight allowance of £25.00 per night plus expenses
- 40 Hour working week Monday to Friday 07.00/07.30 - 16.00/16.30
- Monthly attendance bonus scheme (Up to £2,600.00 per annum)
- Overtime paid at basic rate
- Enhanced 32 Days holiday per annum
- Christmas shutdown
- Christmas vouchers
- Staff events
- Pension scheme
- Staff canteen with subsidised vending machines
- BUPA Employee Assistance Programme
- Company workwear and PPE provided
- Onsite secure parking

Commitment to investing in training and development.

**Job Types**: Full-time, Permanent

Pay: £11.50-£12.50 per hour

Expected hours: 40 - 50 per week

**Benefits**:

- Additional leave
- Bereavement leave
- Canteen
- Company events
- Company pension
- Discounted or free food
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

**Experience**:

- Commercial driving: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: 24BCWDD

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