IT Administrator

**IT Administrator**, £21115, Haywards Heath, Monday to Friday - 9am-5.30pm, 25 days hol + bank holidays, pension, employee assistance programme, local discounts, training, death in service, optical care package, progression opportunities

We are thrilled to be working with one of our long-term clients, based locally to Haywards Heath train station. Due to fantastic growth, they are growing their team and are looking for a **IT Administrator **to join their established Database team.**Database Services lies within the IT Services Department and is responsible for the management and maintenance of the client databases held within the Company and on their integral systems. You'll be performing an essential role in ensuring the day-to-daysystems function effectively, by correctly setting the parameters of the database, enabling the rest of the business to run smoothly.

This is an excellent opportunity for someone enthusiastic and energetic with a desire to start a career in IT.

**Key responsibilities**:

- Dealing with requests from clients to set up new / amend existing data such as promotion codes, frequency changes, rate increases etc and updating the parameters accordingly
- Liaising with clients and building good working relationships
- Running Operational Technical tasks
- Supporting users (internal and external) with systems queries and problems
- Ownership and investigation of system errors
- Problem solving for internal and external clients
- Recommending process improvements in order to meet client needs
- Working to team and individual deadlines

**Skills and experience required**:

- Previous experience in a System Administration role would be advantageous
- Numeracy, accuracy and strong attention to detail are essential
- Logical and analytical, you will have an aptitude for proactive problem-solving and decision making
- Extremely well organised, with the ability to plan and prioritise workloads
- IT literacy - including familiarity with MS Word, Excel, Access, SharePoint and Outlook
- Excellent communication skills
- Experience of managing relationships with external customers
- Ability to act on your own initiative and accept ownership of issues
- Strong team player, able to thrive both in individual and team situations

**Package**
- Annual salary of £21,115.00
- Modern offices close to Haywards Heath station and town centre
- 25 days annual leave
- Opportunity to work from home 1 day / week after probation completion
- Employee Assistance Programme
- Pension Scheme
- Quarterly Focus on People Rewards Scheme
- Retail Discount Platform
- Cycle2Work Scheme
- Car Maintenance Scheme
- Optical Care
- Volunteering opportunities
- Social events
- Death in Service benefit x 2 basic salary