Graduate Office

2 weeks ago


Cardiff, United Kingdom Venture Graduates Full time

**LOCATION**: Cardiff

**EMPLOYER NAME**: Fintech Wales

**APPLICATION DEADLINE**: 06/08/2023

**About FinTech Wales
FinTech Wales is a not for profit members organisation with a clear vision to establish and empower Wales as a globally recognised hub for FinTech excellence. Our mission is to create a fully inclusive and supportive FinTech ecosystem that enables FinTechs to flourish and succeed thanks to the availability of the best talent, skills and investment, enabling our ecosystem to make a tangible impact on the global and local stage. By joining the small but mighty FinTech Wales team as their Office Lead, you will play a huge role in this mission and meet the most amazing professionals from within the Welsh FinTech ecosystem every day.

**Overview
Reporting into the Chief Operations Office, the Office and Community Lead oversees the daily operations of the FinTech Wales (FTW) office in central Cardiff to ensure we can provide essential support and an inclusive environment for Welsh Fintechs and Supports of our ecosystem. Responsibilities

Office operations (50 % of the time)
- Coordinate - coordinate the use of our 2,500sq ft office in central Cardiff including coordinating access for Visitors, our members and team
- Create - create a space where our members want to be, that has the flexibility to meet as many of their requirements as possible
- Office finances - manage our day to day office finances, with the support of the COO.
- Supplier management - manage our office suppliers e.g. internet, gas, electricity
- Health and safety - manage our day to day health and safety obligations, with the support of the COO
- Office Security - Daily opening and closing of the office

Membership community (35 % of the time)
- Presence - be a consistent welcoming presence for our membership community
- Be at the heart of our community - the go to person in our team for member queries, both from the internal team and external stakeholders
- Data - maintain timely and accurate data on our membership base
- Membership finances - manage invoicing of our members on an annual basis

Supporting events (15 % of the time)
- Prepare - support our Marketing team to prepare for events
- Support - support at events held in our office, these may sometimes be outside normal office hours, you will get time off in lieu.

Key Measures (what success looks like)
- A well coordinated and welcoming office - ensure we have a coordinated and welcoming space where members want to be
- Member satisfaction - increase satisfaction of our member base, and continue to build our strong community of members.
- Enable - enable the FinTech Wales Team in their roles, supporting the COO and Marketing Team
- Accurate recording - of member information and day to day finances



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