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Team Leader

3 months ago

Welwyn Garden City, United Kingdom Hertfordshire CC Full time

**Advert Information** Job Title**: Team Leader
**Location**: St Michaels Supported Living Service, Welwyn Garden City
**Starting Salary**:£32,076 with the opportunity to progress to £34,834 pa
**Hours**: 37
**Contract**: Permanent

**Diversity**:We are an inclusive employer and value a diverse workforce

Are you a dynamic leader with the ability to oversee the day to day running of a service that offers short breaks and enablement to adults with disabilities? Are you someone who thrives in an environment that promotes supporting people who use our services to maximise their independence? If so, we would love to hear from you.

As a team leader, you will oversee the work of the team and ensure they deliver high quality support to people using our service, working in partnership with other professionals and agencies. You will also be required to work direct support shifts, which will enable you to both observe practice, and coach and mentor the team. You will be required to formally supervise staff, administer medication, assist with compiling the rota, support with training and sickness management, and take on a key role, such as health and safety co-ordinator, or medication co-ordinator.

Promote good practice and consistently high standards of support, by providing formal supervision in line with the policies and procedures of the organisation, to nominated junior staff. Give day to day guidance and direction to junior staff - assuming the role of ‘shift leader’.

Participate in improving the quality of the service experienced by the people we support, through developing robust support plans which are implemented and then reviewed regularly, completing audit processes aiming to continually improve the service experience of the people we support.

People come to St Michael’s for a break, to give their main carers a break, or when there’s been a breakdown in support. Therefore, you will need to work in partnership with a range of professionals;
- social workers, including hospital social workers, GPs, health support services such as physios, speech and language, district nurses etc, as well as with the people we support and their families. You will need to be an excellent communicator, with good interpersonal skills.

No two days are the same here, so you must be able to problem solve and multitask in a fast-paced environment.

You will also lead the team to ensure compliance with local and national quality standards and ensure that this is recorded and evidenced.

You will be required to work flexibly within our service and must be able to undertake shift work, including weekends, bank holidays and sleep-in duties.

An NVQ, QCF or RQF Level 3 qualification (or equivalent) in care is essential to this role, and you will be encouraged and supported to undertake an RQF Level 4 qualification.

Good communication skills, both written and verbal are essential to this role, as you will be required to liaise with social workers and families and other professionals involved with the people using our service.

**Additional Information**
Previous experience of working with people with physical and learning disabilities, and knowledge of safeguarding and CQC standards are essential.

The ability to reflect on your own experiences and practice to build professional relationships with people we support, family carers and other agencies, in order to understand the needs and rights of disabled adults.

To always be aware of risks and how they can be minimised ensuring the health and safety of colleagues and the people you support.

**Closing Date**: 25 February 2024
**Interview Date**: week commencing 4 March 2024

For an informal discussion and more information please contact: Karen Matthews on 01707 281475

**Benefits of working for us**:

- Flexible Working Arrangements (depending on the role)
- Excellent Career Development
- Salary Exchange for Additional Benefits
- Excellent Pension Scheme with Employer Contributions
- Shopping Discounts
- Support Groups & Wellbeing Schemes

**English Fluency**:The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

**Safeguarding**: Safeguarding children and adults is of utmost importance to Hertfordshire County Council. The Council requires employees to abide by legislation and best practice to enable Hertfordshire to achieve this. This role has been identified as requiring a Disclosure & Barring Service (DBS) check. For more information Click Here

Job Reference: HCC24861