Assistant Team Leader

6 months ago

Bristol, United Kingdom Milestones Trust Full time

£26,045 per annum* + Excellent benefits
37.5 hours per week

The Recovery Hub is a recovery/move on service for people living with enduring mental health needs. We provide 24 hour support service, this is split out over a mixture of shifts including earlies, lates, sleep ins and wake nights.
We support people to manage their mental health, in order to empower them to move on to more independent accommodation. The length of stay varies depending on needs and circumstances of the individual.
We are looking for someone with a mature attitude and relevant experience in mental health. Alongside this, relevant qualifications and experience of leading teams would be beneficial but are not mandatory.
Above all we are looking for someone who is friendly, enthusiastic, approachable, caring and compassionate, someone who cares and who displays good morals and values within their approaches.
In your role as Assistant Team Leader, you will support the Home Manager and service co-ordinator in the day to day running of the service. You will be responsible for line managing a team of skilled support workers and you will be responsible for delivering a high standard of care using a person centred approach. Additionally, you will bring out the best in the support team, by providing supervisions, mentoring and coaching and being a professional role model of best practice.
You will be responsible for devising risk assessments and support plans for the individuals you support. You will be responsible for following safeguarding procedures and maintain health and safety requirements within the service at all times.

**Other responsibilities include**:

- Managing shifts and supervising the staff team, supporting them to carry out their roles efficiently.
- Assisting and supporting the induction of new team members.
- Overseeing administration of medication.
- Maintaining professional relationships with families, health professionals and others connected with the people that we support.
- Stimulating interaction between the service users, motivating them to take part in their own development by participating in group, occupational and recreational activities and community activities, where appropriate.
- Working flexibly across all shifts and delivering a comprehensive handover to the staff team.

**The successful Assistant Team Leader will be**:

- Able to lead a shift, using time management skills to ensure all tasks are completed, making the service is a safe and pleasant place to live, work and visit.
- An excellent communicator and able to problem-solve and use initiative, in order to resolve issues and enhance the service provided.
- Have previous experience in a residential/nursing home or knowledge of the social sector.
- Have good IT skills and be familiar with packages such as Microsoft Word, Outlook and Excel.
- An understanding of recovery pathways would be beneficial and previous experience of leading teams would be a bonus

At Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity that we are today. In return, we are committed to rewarding you with a competitive pay and benefits package including:

- 34 days annual leave entitlement
- Company pension scheme, to help grow your retirement pot
- Learning and development opportunities to help you to build your career, including a comprehensive induction programme, and the opportunity to undertake further qualifications
- Health Cash Plan on completion of probation giving you access to a minimum of £695 cash back for health treatments e.g. dental, therapies, optical, maternity/paternity, NHS prescriptions etc.
- Generous Occupational Maternity/Paternity pay
- Get paid when you want - access your money as you earn it and request your earnings before payday using Dayforce Wallet
- Access to an Employee Discount Platform from day one, with discounts and cashback for hundreds of retailers
- An employee referral scheme that allows you to earn points that can be converted to cash for family members or friends that you point in Milestones’ direction

We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.
For an informal discussion about the job role please contact Laura Tolan on 0117 907 7219.
- Pending final board approval

INDSP
- Please refer to our Refer a Friend policy for full details of eligibility and terms.

Milestones Trust is committed to the safeguarding and welfare of all the individuals that it supports, it expects the same commitment from all employees. If successful at interview an enhanced DBS check will take place. (Formerly CRB) A criminal record is not necessarily a barrier to recruitment. Committed to Equality and Diversity for all. Registered Charity No. 294377.

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