Relief Security Officer

2 weeks ago

Manchester, United Kingdom ABM Full time

**Description**:
**JOB TITLE: Relief Security Officer**
**REPORTING TO: Soft Services Manager**

**LOCATION: Corn Exchange 3 Fennel Street Manchester M4 3TR**

**SHIFT PATTERN: Flexible Hours**

**PAY RATE: £10.82 per hour**

**ROLE OVERVIEW AND PURPOSE**

Security Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The role will be the public face of the Security Team and should always act with professionalism. A can-do attitude is essential in this highly influential role.

We are looking for a CCTV controller as well as for Hosts/Security Guards. Please refer to the Qualifications section for more information on what are the requirements.

**KEY RESPONSIBILITIES**

**SECURITY HOSTS**:

- Works as a team player in meeting guest needs and actively contributing to the efforts of all departments.
- Carry out regular patrols of the centre as detailed in the site assignment Instructions, being always proactive.
- Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported.
- Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices.
- Maintain vigilance and highlight/manage unauthorised access by banned individuals.

**WE ARE LOOKING FOR SOMEONE WITH EXCELLENT CUSTOMER SERVICE, PEOPLE AND COMMUNICATION SKILLS. WE ARE WILLING TO INVEST IN THE RIGHT PERSON AND ASSIST WITH OBTAINING THE RIGHT SIA CERTIFICATION.**

**CCTV CONTROLLER**:
Undertake fire system testing, maintain and record all centre safety systems including, fire systems and intruder alarms.

Comply with the data protection act and ensure that the only authorised persons are permitted on site, and all sensitive information remains controlled.

To maintain the appropriate and optimum usage of the CCTV system.

**ESSENTIAL SKILLS**:

- Excellent organisational skills with the ability to balance competing priorities and workloads.
- Good written and verbal communication skills
- Able to remain calm under pressure.
- Adaptable and flexible in approach to work required.

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