Sales and Retention Manager

3 weeks ago


Portslade, United Kingdom 4Leisure Recruitment Full time

4Leisure Recruitment are currently recruiting for a Sales and Retention Manager on behalf of an innovative, industry leading Gym in the Brighton area. This is an this is an exceptional opportunity for a customer service, sales professional to make theirmark in a gym that not only everyone wants to train at, but also wants to work at The brand drives a friendly fitness community and the facility itself hosts top of the range functional and combat areas in addition to cardio, free weights and a group exerciseand personal training offering.

**Key Responsibilities**:

- Manage customer relationships around memberships and cancellations
- Ensure the efficient and effective operation of the reception area
- Deliver exceptional service to all customers and potential customers of the Centre
- Ensure all customer sales and bookings are managed correctly, assisting customers in their choices
- Achieve KPIs and sales targets set
- Positively and proactively drive retention
- Manage Prospects database and contribute towards lead generation in accordance with marketing planning, including outreach

**About you**
- Experience working in a customer-driven, commercial focused environment
- Demonstrate a successful track record of managing and enhancing customer relationships and revenue
- Experience in working to deadlines to achieve positive results
- Positive and can-do attitude

If you are a customer focused and enthusiastic supervisor/manager with experience/interest within leisure based sector, this is a fantastic opportunity.



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