Parent & Families Engagement Lead

1 month ago

Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

You will assist the Network in supporting neonatal services across the East Midlands to develop and implement family integrated care initiatives, meeting the aims and key deliverables of the National Neonatal Critical Care Review (NCCR) 2019, the NHS Long Term Plan (2019) neonatal commitments and Three Year Delivery Plan (2023).

On behalf of the Network, you will develop and lead on patient and family engagement initiatives across the East Midlands, act as a representative for all neonatal families and assist in reducing variation / inconsistencies in engagement and co-production with neonatal service user voice at a local / regional and ICB level.

Working in collaboration with the Network family care team, the main focus will be to develop, improve and enhance family experience through gaining feedback and identifying quality improvements required. This will be achieved by working creatively, respectfully, and collaboratively to co-produce solutions together.

To develop and lead on parent and family engagement initiatives on behalf of the East Midlands Neonatal Operational Delivery Network (EMNODN), ensuring parents and families remain at the centre of service development.

To amplify the parent and family voice whilst supporting the implementation and development of family integrated care, meeting the aims and key deliverables of the Neonatal Critical Care Transformation Review (2019) and the neonatal commitments outlined in the NHS Long Term Plan (2019).

To compassionately listen and seek out the voices of parents and families who have lived experience of neonatal care, including underrepresented communities, and work to break down the barriers preventing these voices from shaping the development of family integrated care in all EMNODN units.

To work innovatively, respectfully, and collaboratively to ensure coproduction mechanisms are in place for all EMNODN improvement projects.

To utilise mixed method research techniques to analyse and evaluate the effectiveness of new engagement initiatives across the EMNODN.

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Working with parents, families and other stakeholders, the post holder will engage with individuals, groups and organisations with the aim of improving the experience of neonatal services for all parents and families.

The post holder will be responsible for the development, implementation, and management of an engagement strategy which supports the work of the care coordinators and establishes mechanisms to sustain future engagement. To facilitate and meet these broad aims, the Neonatal Network Parent & Families Engagement Lead is required to work with and alongside a wide range of health care professionals, multidisciplinary teams, neonatal parents, neonatal families, community services and third sector organisations.

It is expected that the post holder will make key links with the following and any other bodies/organisations to fulfil the key demands of the role and its remit:
Neonatal parents and families
EMNODN parent advisory group (PAG) members
EMNODN care coordinators
EMNODN core management and leadership team
EMNODN psychologist and allied health professional team
Full multidisciplinary teams within provider Trusts
Community teams including neonatal/paediatric outreach teams, health visitors etc.
Local maternity and neonatal systems
Community partners, support groups, and national and local charities who serve neonatal families, particularly underrepresented communities
Maternity and neonatal voice partnerships
Maternity independent senior advocates
Other ODNs and clinical Networks
Professional organisations as required e.g. BAPM, NNA, RCPCH
NHS England and NHS Improvement

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