Student Wellbeing Co-ordinator

3 weeks ago

Holborn, United Kingdom Southern Housing Full time

**The role**

**This is an 8 months FTC until until 28-Mar-2025**

We have an exciting opportunity that has arisen within our dedicated Commercial Operations team for a Student Wellbeing Co-ordinator

Reporting to the Marketing & Customer Experience Manager, you are responsible for providing wellbeing support in the commercial and partnerships portfolio.

You will work collaboratively with colleagues and teams across Southern Housing to support and contribute to our departmental operational and strategic objectives.

**What you’ll be doing**:

- Providing a wide range of support primarily to students throughout the academic year but to also included as required for residents in the commercial and partnerships portfolio.
- Work collaboratively with the accommodation team to ensure our wellbeing offer is well publicised and supports a positive arrival/induction process.
- Maintain a register of support and intervention providers at site level to ensure we’re able to act quickly when an incident occurs.
- Deliver a programme of training and briefings across the accommodation teams to ensure wellbeing is embedded in our culture.
- Produce reports to senior management on wellbeing related activities including incidents, interventions, emerging risks, awareness campaigns, policy changes, training requirements and multi-agency related matters.
- Lead on the development of multi-agency relationships ensuring learning from our peers in the sector reflect our approach to providing exceptional student support services.

**The location**

You’ll be based at one of our student accommodation offices, with the option for working in a hybrid way when appropriate and as agreed with your manager.

**What you'll have**
- Educated to degree level in social care, nursing, psychology or with equivalent professional qualification/credible experience of working in student support, social services or mental health services/charities, or relevant professional body membership (or equivalent).
- Demonstrate high level understanding of student welfare and wellbeing, including the drivers and how accommodation providers can implement effective strategies and operating procedures to manage the associated risks.
- An ability to identify risks/vulnerabilities and sound knowledge of safeguarding legislation and practices.
- Developing effective awareness campaigns for both accommodation colleagues, students and parents using multiple methods (website, text, social media etc.)
- Ability to work as part of a multi-disciplinary team, demonstrating appropriate communication and advanced interpersonal skills, verbally and electronically with the ability to deal calmly with students who may be challenging, distressed and/or demanding.
- Excellent time management and credible caseload management skills and experience of prioritising competing demands with minimum supervision.

**It is important that you give real examples of how you meet the criteria above in your supporting statement.**

**Please note we reserve the right to close this vacancy at any time.**

**Closing Date: Wednesday 26th June at 23:59**

**Interview Dates: W/C Monday 8th July**

**About us**

At Southern Housing, our residents are at the **heart** of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own** **We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

**What's in it for you**

**Pension**

**Life**
**assurance**

**Healthcare cash plan**

**Eyecare & dental**

**Birthday**
**leave**

**Retailers discounts**

**Cycle**
**to work**

**Buy & sell**
**annual leave**

**Season ticket loan**

**In-house academy & career development**

**Flexible working**

**Inclusion & Diversity**

We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience and perspective of each individual.

We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

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